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6 4 PRODUCTIVITY How to Encourage Employee Motivation Anthon y Di Primio hat is the most critical productive • Provide training and orientation to resource that determines the effi inculcate new employees into the W ciency and ultimately the success high-commitment, high-involvement or failure of an organization? Th e answer work culture and environment. is: people. This is almost obvious. What • Encourage self-development and is not obvious is how to get the best out personal growth in competency areas of your employees in terms of the amount such as job skills, supervisory and of work and the quality of work they con managerial skills, interpersonal sistently give you. Here is how to plan for skills, and human resources adminis optimum personnel utilization. tration. 3. Adopt reward systems that encourage 1. Adopt a policy that gives employees a all employees to give their best by re voice in their management. For exam warding competency, self-develop ple: ment, and supportive team effort. For example: • Form a team of employees, super visors, and managers to identify un • Permit and encourage employee par derlying causes of marginal produc ticipation in the design, administra tivity or quality and to devise tion, and evaluation of reward sys strategies for improvement. tems. • Hold monthly meetings where oper • Develop and implement incentive ative employees can talk freely with systems for rewards based on produc executive management. tivity, quality, development of skills, • Have an open door policy that gives team support, and other work di employees access to senior and ex mensions. ecutive management. • Develop, implement, and encourage employee participation in profit- 2. Adopt human resource policies and sharing and cost-saving plans. practices that focus on developing a high-commitment work culture and Perhaps these concepts seem to imply environment. For example: an abdication of managerial responsibility. Tha t is not so. Building an effective and • Allow employees to have influence efficient organizational structure by incor in the evaluation, selection, promo porating operative employees and first- tion, and training of other employ line supervisors into the management ees, supervisors, and managers. process requires the highest order of ex Anthony Di Primio is • Use committees or teams with a mix ecutive talent and creativity. Th e benefits President, Administrative of employees, supervisors, managers, in terms of commitment and gains in pro Intelligence Systems in Philadelphia, and Adjunct ductivity and quality—not to mention and officers to screen, test, and Professor of Management avoiding unionization—make the effort select applications for promotion or at Temple and La Salle developmental opportunities. well worth it. Universities.
Journal of Business Strategy – Emerald Publishing
Published: Mar 1, 1988
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