Purpose – The purpose of this paper is to directly assist external stakeholders in their conversations with educators. Design/methodology/approach – The paper's design is a practical review of the varied interests of external stakeholders, essential terms, the most prominent recent organizational initiatives for accountability, and the most effective kinds of questions. Findings – Conversations about accountability are most productive when they are practical and focused. Originality/value – The paper presents a valuable primer for external stakeholders.
On the Horizon – Emerald Publishing
Published: May 16, 2008
Keywords: Higher education; Management accountability; Assessment