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How much workload is workload? A human neurophysiological and affective-cognitive performance measurement methodology for ATCOs

How much workload is workload? A human neurophysiological and affective-cognitive performance... Air traffic controllers (ATCOs) play a fundamental role in the safe, orderly and efficient management of air traffic. In the interests of improving safety, it would be beneficial to know what the workload thresholds are that permit ATCOs to carry out their functions safely and efficiently. The purpose of this paper is to present the development of a simulation platform to be able to validate an affective-cognitive performance methodology based on neurophysiological factors applied to ATCOs, to define the said thresholds.Design/methodology/approachThe process followed in setting up the simulation platform is explained, with particular emphasis on the design of the program of exercises. The tools designed to obtain additional information on the actions of ATCOs and how their workload will be evaluated are also explained.FindingsTo establish the desired methodology, a series of exercises has been designed to be simulated. This paper describes the project development framework and validates it, taking preliminary results as a reference. The validation of the framework justifies further study to extend the preliminary results.Research limitations/implicationsThis paper describes the first part of the project only, i.e. the definition of the problem and a proposed methodology to arrive at a workable solution. Further work will concentrate on carrying out a program of simulations and subsequent detailed analysis of the data obtained, based on the conclusions drawn from the preliminary results presented.Originality/valueThe methodology will be an important tool from the point of view of safety and the work carried out by ATCOs. This first phase is crucial as it provides a solid foundation for later stages. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aircraft Engineering and Aerospace Technology: An International Journal Emerald Publishing

How much workload is workload? A human neurophysiological and affective-cognitive performance measurement methodology for ATCOs

How much workload is workload? A human neurophysiological and affective-cognitive performance measurement methodology for ATCOs


Abstract

Air traffic controllers (ATCOs) play a fundamental role in the safe, orderly and efficient management of air traffic. In the interests of improving safety, it would be beneficial to know what the workload thresholds are that permit ATCOs to carry out their functions safely and efficiently. The purpose of this paper is to present the development of a simulation platform to be able to validate an affective-cognitive performance methodology based on neurophysiological factors applied to ATCOs, to define the said thresholds.Design/methodology/approachThe process followed in setting up the simulation platform is explained, with particular emphasis on the design of the program of exercises. The tools designed to obtain additional information on the actions of ATCOs and how their workload will be evaluated are also explained.FindingsTo establish the desired methodology, a series of exercises has been designed to be simulated. This paper describes the project development framework and validates it, taking preliminary results as a reference. The validation of the framework justifies further study to extend the preliminary results.Research limitations/implicationsThis paper describes the first part of the project only, i.e. the definition of the problem and a proposed methodology to arrive at a workable solution. Further work will concentrate on carrying out a program of simulations and subsequent detailed analysis of the data obtained, based on the conclusions drawn from the preliminary results presented.Originality/valueThe methodology will be an important tool from the point of view of safety and the work carried out by ATCOs. This first phase is crucial as it provides a solid foundation for later stages.

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References (23)

Publisher
Emerald Publishing
Copyright
© María Zamarreño Suárez, Rosa Maria M. Arnaldo Valdes, Francisco Pérez Moreno, Raquel Delgado-Aguilera Jurado, Patricia María López de Frutos and Victor Fernando Gomez Comendador.
ISSN
1748-8842
eISSN
1748-8842
DOI
10.1108/aeat-11-2021-0328
Publisher site
See Article on Publisher Site

Abstract

Air traffic controllers (ATCOs) play a fundamental role in the safe, orderly and efficient management of air traffic. In the interests of improving safety, it would be beneficial to know what the workload thresholds are that permit ATCOs to carry out their functions safely and efficiently. The purpose of this paper is to present the development of a simulation platform to be able to validate an affective-cognitive performance methodology based on neurophysiological factors applied to ATCOs, to define the said thresholds.Design/methodology/approachThe process followed in setting up the simulation platform is explained, with particular emphasis on the design of the program of exercises. The tools designed to obtain additional information on the actions of ATCOs and how their workload will be evaluated are also explained.FindingsTo establish the desired methodology, a series of exercises has been designed to be simulated. This paper describes the project development framework and validates it, taking preliminary results as a reference. The validation of the framework justifies further study to extend the preliminary results.Research limitations/implicationsThis paper describes the first part of the project only, i.e. the definition of the problem and a proposed methodology to arrive at a workable solution. Further work will concentrate on carrying out a program of simulations and subsequent detailed analysis of the data obtained, based on the conclusions drawn from the preliminary results presented.Originality/valueThe methodology will be an important tool from the point of view of safety and the work carried out by ATCOs. This first phase is crucial as it provides a solid foundation for later stages.

Journal

Aircraft Engineering and Aerospace Technology: An International JournalEmerald Publishing

Published: Sep 9, 2022

Keywords: Human factors; Air traffic controllers (ATCOs); Real-time simulations; Electroencephalography (EEG); Eye-tracking

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