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How higher education institutions can better meet student needs: university social responsibility holds the key

How higher education institutions can better meet student needs: university social responsibility... The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/2056-3515.htm Higher How higher education institutions education institutionsmeet can better meet student needs: student needs university social responsibility holds the key Universities and other higher education institutions (HEIs) face greater challenges than ever to attract students and top researchers. Heightened competition and growing economic pressures are among the reasons cited. The global Covid-19 pandemic exacerbated the struggle. Some were found wanting when it came to responding quickly to a changed environment that impacted conventional teaching, learning and research models. This furthered accusations that universities prioritize recognition and rankings to an extent that more immediate concerns are neglected. Palpable frustration has not surprisingly led to an increase in the skepticism directed toward renowned social bodies. Remaining competitive and strengthening reputation still occupy prominent places on the agenda at HEIs. However, many institutions are also attaching considerable importance to efforts aimed at making students feel more positive about them. This has taken the form of investment into various activities to enhance student perceptions of the university’s image and quality of service provided. Research has shown that more favorable perceptions help increase satisfaction and loyalty among http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Annals in Social Responsibility Emerald Publishing

How higher education institutions can better meet student needs: university social responsibility holds the key

Annals in Social Responsibility , Volume 9 (1): 3 – May 2, 2023
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References (1)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2056-3515
DOI
10.1108/asr-02-2023-0013
Publisher site
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Abstract

The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/2056-3515.htm Higher How higher education institutions education institutionsmeet can better meet student needs: student needs university social responsibility holds the key Universities and other higher education institutions (HEIs) face greater challenges than ever to attract students and top researchers. Heightened competition and growing economic pressures are among the reasons cited. The global Covid-19 pandemic exacerbated the struggle. Some were found wanting when it came to responding quickly to a changed environment that impacted conventional teaching, learning and research models. This furthered accusations that universities prioritize recognition and rankings to an extent that more immediate concerns are neglected. Palpable frustration has not surprisingly led to an increase in the skepticism directed toward renowned social bodies. Remaining competitive and strengthening reputation still occupy prominent places on the agenda at HEIs. However, many institutions are also attaching considerable importance to efforts aimed at making students feel more positive about them. This has taken the form of investment into various activities to enhance student perceptions of the university’s image and quality of service provided. Research has shown that more favorable perceptions help increase satisfaction and loyalty among

Journal

Annals in Social Responsibility – Emerald Publishing

Published: May 2, 2023

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