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How expected benefit and trust influence knowledge sharing

How expected benefit and trust influence knowledge sharing Purpose – The purpose of this paper is to look at the relationships among factors which result in improved knowledge sharing, through the empirical validation of a theoretical model consisting of three dimensions: expected benefit in relation to knowledge sharing, trust at workplace, and employee knowledge‐sharing behavior. Design/methodology/approach – This study targets three technological companies with a total of employees exceeding 1,500 ( n =563), utilizing a survey questionnaire as the data collection instrument to test the relationship among the three dimensions. The structural equation modeling approach is used to test the proposed model. Findings – The results show that trust at workplace has a mediating effect on organizational knowledge‐sharing behavior. It is also discovered that there is significant correlation between expected personal benefit through sharing knowledge and the development of trust at workplace. Originality/value – This study contributes empirical data to the predominantly theoretical literature by offering a deeper understanding of the mediating effect of trust on employee's expected benefit for the purpose of knowledge exchange behavior within teams and among teams. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial Management & Data Systems Emerald Publishing

How expected benefit and trust influence knowledge sharing

Industrial Management & Data Systems , Volume 113 (4): 17 – Apr 19, 2013

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0263-5577
DOI
10.1108/02635571311322766
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to look at the relationships among factors which result in improved knowledge sharing, through the empirical validation of a theoretical model consisting of three dimensions: expected benefit in relation to knowledge sharing, trust at workplace, and employee knowledge‐sharing behavior. Design/methodology/approach – This study targets three technological companies with a total of employees exceeding 1,500 ( n =563), utilizing a survey questionnaire as the data collection instrument to test the relationship among the three dimensions. The structural equation modeling approach is used to test the proposed model. Findings – The results show that trust at workplace has a mediating effect on organizational knowledge‐sharing behavior. It is also discovered that there is significant correlation between expected personal benefit through sharing knowledge and the development of trust at workplace. Originality/value – This study contributes empirical data to the predominantly theoretical literature by offering a deeper understanding of the mediating effect of trust on employee's expected benefit for the purpose of knowledge exchange behavior within teams and among teams.

Journal

Industrial Management & Data SystemsEmerald Publishing

Published: Apr 19, 2013

Keywords: Expected benefit; Knowledge sharing; Employees behaviour; Trust; Organizational culture; Information management

References