Rewards How do employees want to be shown appreciation? Results from 100,000 employees Paul White mployee recognition and decrease in absenteeism, increase Paul White is President of communicating appreciation in employee engagement rises, as Appreciation at Work, Wichita, to team members have been do customer satisfaction ratings Kansas, USA. shown to be important factors (White, 2017). relevant to employee engagement The Motivating by Appreciation and job satisfaction (Mann and (MBA) Inventory (White, 2016a)isan Dvorak, 2016). However, in spite of online assessment based on the the proliferation of employee concepts from the book The 5 recognition programs, to the point Languages of Appreciation in the that 85 per cent of all organizations Workplace (Chapman and White, have some recognition activities 2011). The ﬁve languages of (Daniel and Metcalf, 2005), the appreciation are: levels of employee engagement 1. Words of afﬁrmation: Verbal have not changed signiﬁcantly in the praise can be communicated past several years (Adkins, 2016). orally or in writing. Common In fact, it has become increasingly examples include a word of clear that many aspects of thanks from a colleague for a traditional employee recognition speciﬁc action or an email with programs – their generic nature, a compliment from
Strategic HR Review – Emerald Publishing
Published: Aug 14, 2017
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