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How different rewards tend to influence employee non-compliance with information security policies

How different rewards tend to influence employee non-compliance with information security policies To help reduce the increasing number of information security breaches that are caused by insiders, past research has examined employee non-compliance with information security policy. However, existent studies have observed mixed results, which suggest that an interaction is likely to exist among the variables that explain employee non-compliance. In an effort to provide evidence for this possibility, this paper aims to better explain why employees routinely engage in non-compliant behaviors by examining the direct and interactive effects of employees’ perceived costs and rewards of compliance and non-compliance on their routinized non-compliant behaviors.Design/methodology/approachBased on rational choice theory, this study used 16 hypothetical scenarios in an experimental survey, collecting data from 326 respondents and analyzing them via structural equation modeling and a four-way factorial experiment.FindingsThe results suggest that routinized non-compliance of employees is more strongly influenced by the rewards than the costs they perceive in their non-compliance. Further, employees’ routinized non-compliance behavior was found to be positively influenced by an interactive effect of perceived rewards of compliance when their perceptions of their non-compliance costs and rewards were both high and low.Originality/valueThis paper’s key contribution is to suggest that non-compliance behavior is influenced by direct and interactive effects of perceived rewards of compliance and non-compliance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information and Computer Security Emerald Publishing

How different rewards tend to influence employee non-compliance with information security policies

Khatib, Rima; Barki, Henri
Information and Computer Security , Volume 30 (1): 20 – Jan 31, 2022
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References (35)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2056-4961
DOI
10.1108/ics-01-2021-0008
Publisher site
See Article on Publisher Site

Abstract

To help reduce the increasing number of information security breaches that are caused by insiders, past research has examined employee non-compliance with information security policy. However, existent studies have observed mixed results, which suggest that an interaction is likely to exist among the variables that explain employee non-compliance. In an effort to provide evidence for this possibility, this paper aims to better explain why employees routinely engage in non-compliant behaviors by examining the direct and interactive effects of employees’ perceived costs and rewards of compliance and non-compliance on their routinized non-compliant behaviors.Design/methodology/approachBased on rational choice theory, this study used 16 hypothetical scenarios in an experimental survey, collecting data from 326 respondents and analyzing them via structural equation modeling and a four-way factorial experiment.FindingsThe results suggest that routinized non-compliance of employees is more strongly influenced by the rewards than the costs they perceive in their non-compliance. Further, employees’ routinized non-compliance behavior was found to be positively influenced by an interactive effect of perceived rewards of compliance when their perceptions of their non-compliance costs and rewards were both high and low.Originality/valueThis paper’s key contribution is to suggest that non-compliance behavior is influenced by direct and interactive effects of perceived rewards of compliance and non-compliance.

Journal

Information and Computer Security – Emerald Publishing

Published: Jan 31, 2022

Keywords: IS security; Non-Compliance; Rewards; Costs; Rational choice theory; Experimental survey; Hypothetical scenarios

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