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How cultural values affect the impact of abusive supervision on worker attitudes

How cultural values affect the impact of abusive supervision on worker attitudes Purpose – The purpose of this paper is to analyze the impact of cultural values on the relationship between abusive supervision, or workplace bullying, and worker job attitudes such as job satisfaction, job involvement, negative well‐being and perceived organizational support. Design/methodology/approach – The authors used a survey to collect cross‐cultural data from workers in the USA and South Korea to test hypotheses regarding how cultural values affect the impact of abusive supervision on employee attitudes. Unlike previous research, the authors measured cultural values directly, rather than using nation as a proxy for culture. Findings – It was found that the effects of abusive supervision on workers' job‐related attitudes are moderated by some, but not all, cultural values. In particular, moderating effects were found for Schwartz' achievement and benevolence values, but not for power values. Additionally, evidence was found that some of the measures commonly used in organizational research are not invariant across cultures. Originality/value – Although the incidence of abusive supervision has been well documented in the USA and research on the causes and consequences of abusive supervision has grown steadily, very few studies have examined this topic in a cross‐cultural context. This study addresses this important, yet under‐researched issue by examining the joint effects of cultural values and abusive supervision on employee attitudes, using a cross‐cultural sample of workers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Cross Cultural Management: An International Journal Emerald Publishing

How cultural values affect the impact of abusive supervision on worker attitudes

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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1352-7606
DOI
10.1108/13527601111179528
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to analyze the impact of cultural values on the relationship between abusive supervision, or workplace bullying, and worker job attitudes such as job satisfaction, job involvement, negative well‐being and perceived organizational support. Design/methodology/approach – The authors used a survey to collect cross‐cultural data from workers in the USA and South Korea to test hypotheses regarding how cultural values affect the impact of abusive supervision on employee attitudes. Unlike previous research, the authors measured cultural values directly, rather than using nation as a proxy for culture. Findings – It was found that the effects of abusive supervision on workers' job‐related attitudes are moderated by some, but not all, cultural values. In particular, moderating effects were found for Schwartz' achievement and benevolence values, but not for power values. Additionally, evidence was found that some of the measures commonly used in organizational research are not invariant across cultures. Originality/value – Although the incidence of abusive supervision has been well documented in the USA and research on the causes and consequences of abusive supervision has grown steadily, very few studies have examined this topic in a cross‐cultural context. This study addresses this important, yet under‐researched issue by examining the joint effects of cultural values and abusive supervision on employee attitudes, using a cross‐cultural sample of workers.

Journal

Cross Cultural Management: An International JournalEmerald Publishing

Published: Oct 25, 2011

Keywords: United States of America; South Korea; Cross‐cultural studies; Employees behaviour; Cultural values; Bullying; Abusive supervision; Worker attitudes

References