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Hotel Workers Orientations to Work The Question of Autonomy and Scope

Hotel Workers Orientations to Work The Question of Autonomy and Scope Reports on a study testing five attitudes on a sample of hotelworkers and a control group. As the literature of service work suggests,most hotel workers place great value on scope and autonomy in a job itwas expected they would show more positive attitudes to these attributesthan the control. The results were negative. Draws the conclusion thatsuch attributes are problematic in that the attitude may represent avalued need or an unfulfilled need. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Contemporary Hospitality Management Emerald Publishing

Hotel Workers Orientations to Work The Question of Autonomy and Scope

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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0959-6119
DOI
10.1108/09596119210007956
Publisher site
See Article on Publisher Site

Abstract

Reports on a study testing five attitudes on a sample of hotelworkers and a control group. As the literature of service work suggests,most hotel workers place great value on scope and autonomy in a job itwas expected they would show more positive attitudes to these attributesthan the control. The results were negative. Draws the conclusion thatsuch attributes are problematic in that the attitude may represent avalued need or an unfulfilled need.

Journal

International Journal of Contemporary Hospitality ManagementEmerald Publishing

Published: Jan 1, 1992

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