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Holding the gains

Holding the gains Highlights ways in which companies can measure the performance of their TQM programmes. Warns that in order to avoid a falloff in enthusiasm for TQM, managers need to keep a constant eye open and constantly stimulate interest. Suggests that one way of showing evidence of improvement so far, and motivating employees further, is by benchmarking. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

Holding the gains

Davies, Paul
The TQM Magazine , Volume 4 (3) – Mar 1, 1992
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0954-478X
DOI
10.1108/09544789210034347
Publisher site
See Article on Publisher Site

Abstract

Highlights ways in which companies can measure the performance of their TQM programmes. Warns that in order to avoid a falloff in enthusiasm for TQM, managers need to keep a constant eye open and constantly stimulate interest. Suggests that one way of showing evidence of improvement so far, and motivating employees further, is by benchmarking.

Journal

The TQM Magazine – Emerald Publishing

Published: Mar 1, 1992

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