Access the full text.
Sign up today, get DeepDyve free for 14 days.
T. Weiser, A. Haynes, Angela Lashoher, G. Dziekan, D. Boorman, William Berry, A. Gawande (2010)Perspectives in quality: designing the WHO Surgical Safety Checklist.
International journal for quality in health care : journal of the International Society for Quality in Health Care, 22 5
K. Jehn, S. Rispens, Karsten Jonsen, L. Greer (2013)Conflict contagion: a temporal perspective on the development of conflict within teams
International Journal of Conflict Management, 24
E. Morrison, Frances Milliken (2000)Organizational Silence: A Barrier to Change and Development in a Pluralistic World
Academy of Management Review, 25
K. Jehn (1999)Managing Workteam Diversity, Conflict, and Procuctibity: A New Form of Organizing in the Twenty-First Century Workplace
University of Pennsylvania Journal of Business Law, 1
M. Chemers, Li-tze Hu, Ben Garcia (2001)Academic self-efficacy and first year college student performance and adjustment.
Journal of Educational Psychology, 93
Megan Preece, Andrew Hill, M. Horswill, M. Watson (2012)Supporting the detection of patient deterioration: observation chart design affects the recognition of abnormal vital signs.
Resuscitation, 83 9
S. Haar, K. Jehn, M. Segers (2008)Towards a model for team learning in multidisciplinary crisis management teams
International Journal of Emergency Management, 5
D. Brock, Erin Blakeney, Chia-Ru Chiu, D. Hammer, Sharon Wilson, Linda Vorvick, K. Blondon, D. Schaad, D. Liner, B. Zierler (2013)Interprofessional education in team communication: working together to improve patient safety
BMJ Quality & Safety, 22
A. Kruglanski, T. Freund (1983)The freezing and unfreezing of lay-inferences: Effects on impressional primacy, ethnic stereotyping, and numerical anchoring ☆
Journal of Experimental Social Psychology, 19
M. Sturman (2003)Searching for the Inverted U-Shaped Relationship Between Time and Performance: Meta-Analyses of the Experience/Performance, Tenure/Performance, and Age/Performance Relationships
Journal of Management, 29
T. Judge, Carl Thoresen, V. Pucik, T. Welbourne (1999)Managerial coping with organizational change: A dispositional perspective.
Journal of Applied Psychology, 84
L. Greer, K. Jehn, E. Mannix (2008)Conflict Transformation
Small Group Research, 39
M. Kaiseler, R. Polman, A. Nicholls (2012)Effects of the Big Five personality dimensions on appraisal coping, and coping effectiveness in sport
European Journal of Sport Science, 12
J. Leaning, D. Guha-Sapir (2013)Natural disasters, armed conflict, and public health.
The New England journal of medicine, 369 19
Sian Beilock, T. Carr (2001)On the fragility of skilled performance: what governs choking under pressure?
Journal of experimental psychology. General, 130 4
Cathy Durham, E. Locke, June Poon, P. McLeod (2000)Effects of Group Goals and Time Pressure on Group Efficacy, Information-Seeking Strategy, and Performance
Human Performance, 13
R. Burke (1989)Career Stages, Satisfaction, and Well-Being among Police Officers
Psychological Reports, 65
K. Jehn (1995)A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict
Administrative Science Quarterly, 40
A. Haynes, Thomas Weiser, Thomas Weiser, William Berry, S. Lipsitz, A. Breizat, E. Dellinger, T. Herbosa, S. Joseph, P. Kibatala, Marie Carmela, Mc Lapitan, A. Merry, K. Moorthy, R. Reznick, Bryce Taylor, A. Gawande (2009)A Surgical Safety Checklist to Reduce Morbidity and Mortality in a Global Population
Clinical Otolaryngology, 35
A. Wall (2000)Book ReviewTo Err is Human: building a safer health system Kohn L T Corrigan J M Donaldson M S Washington DC USA: Institute of Medicine/National Academy Press ISBN 0 309 06837 1 $34.95
British Journal of Healthcare Management, 6
B. Major, C. Richards, M. Cooper, Catherine Cozzarelli, J. Zubek (1998)Personal resilience, cognitive appraisals, and coping: an integrative model of adjustment to abortion.
Journal of personality and social psychology, 74 3
Julie Urban, J. Weaver, C. Bowers, L. Rhodenizer (1996)Effects of Workload and Structure on Team Processes and Performance: Implications for Complex Team Decision Making
Human Factors: The Journal of Human Factors and Ergonomics Society, 38
K. Jehn, Clint Chadwick, S. Thatcher (1997)TO AGREE OR NOT TO AGREE: THE EFFECTS OF VALUE CONGRUENCE, INDIVIDUAL DEMOGRAPHIC DISSIMILARITY, AND CONFLICT ON WORKGROUP OUTCOMES
International Journal of Conflict Management, 8
S. Haar, M. Segers, K. Jehn (2013)Measuring the effectiveness of emergency management teams: scale development and validation
International Journal of Emergency Management, 9
Leslie DeChurch, Jessica Mesmer-Magnus, Daniel Doty (2013)Moving beyond relationship and task conflict: toward a process-state perspective.
The Journal of applied psychology, 98 4
J. Campbell, Garold Stasser (2006)The Influence of Time and Task Demonstrability on Decision-Making in Computer-Mediated and Face-to-Face Groups
Small Group Research, 37
C. Dreu (2003)Time pressure and closing of the mind in negotiation
Organizational Behavior and Human Decision Processes, 91
T. Woodman, N. Zourbanos, L. Hardy, S. Beattie, A. McQuillan (2010)Do Performance Strategies Moderate the Relationship Between Personality and Training Behaviors? An Exploratory Study
Journal of Applied Sport Psychology, 22
Allen Amason (1996)Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams
Academy of Management Journal, 39
L. Hunter, S. Thatcher (2007)Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance
Academy of Management Journal, 50
K. Wilson, C. Burke, H. Priest, E. Salas (2005)Promoting health care safety through training high reliability teams
Quality and Safety in Health Care, 14
R. Kingsford (2000)Ecological impacts of dams, water diversions and river management on floodplain wetlands in Australia
Austral Ecology, 25
K. Multon, Steven Brown, R. Lent (1991)Relation of self-efficacy beliefs to academic outcomes: A meta-analytic investigation.
Journal of Counseling Psychology, 38
A. Caballer, F. Gracia, J. Peiró (2005)Affective responses to work process and outcomes in virtual teams: Effects of communication media and time pressure
Journal of Managerial Psychology, 20
M. Waller, Jeffrey Conte, C. Gibson, Mason Carpenter (2001)The Effect Of Individual Perceptions of Deadlines on Team Performance
Academy of Management Review, 26
C. Carver, Jennifer Connor-smith (2010)Personality and coping.
Annual review of psychology, 61
J. Kelly, S. Karau (1999)Group Decision Making: The Effects of Initial Preferences and Time Pressure
Personality and Social Psychology Bulletin, 25
R. Ely, David Thomas (2001)Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes
Administrative Science Quarterly, 46
J. Blascovich (2008)Challenge, threat, and health.
W. Campbell, Angelica Bonacci, Jeremy Shelton, Julie Exline, B. Bushman (2004)Psychological Entitlement: Interpersonal Consequences and Validation of a Self-Report Measure
Journal of Personality Assessment, 83
M. Quiñones, J. Ford, M. Teachout (1995)THE RELATIONSHIP BETWEEN WORK EXPERIENCE AND JOB PERFORMANCE: A CONCEPTUAL AND META‐ANALYTIC REVIEW
Personnel Psychology, 48
J. Payne, J. Bettman, M. LuceOrganizational Behavior and Human Decision Processes When Time Is Money: Decision Behavior under Opportunity-cost Time Pressure
T. Weiser, A. Haynes, G. Dziekan, William Berry, S. Lipsitz, A. Gawande (2010)Effect of A 19-Item Surgical Safety Checklist During Urgent Operations in A Global Patient Population
Annals of Surgery, 251
E. Mannix, M. Neale (2005)What Differences Make a Difference?
Psychological Science in the Public Interest, 6
R. McCrae, P. Costa (2005)Personality in Adulthood: A Five-Factor Theory Perspective
Dan Chen, Zhixin Liu, Lizhe Wang, Minggang Dou, Jingying Chen, Hui Li (2013)Natural Disaster Monitoring with Wireless Sensor Networks: A Case Study of Data-intensive Applications upon Low-Cost Scalable Systems
Mobile Networks and Applications, 18
Gerben Vegt, S. Jong, J. Bunderson, E. Molleman (2010)Power Asymmetry and Learning in Teams: The Moderating Role of Performance Feedback
Organ. Sci., 21
Jeffrey Polzer, L. Milton, William Swarm (2001)Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups
Administrative Science Quarterly, 47
R. Honert, J. McAneney (2011)The 2011 Brisbane Floods: Causes, Impacts and Implications
G. Becker (1965)Front matter, Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education
C. Meijen, Martin Turner, Marc Jones, D. Sheffield, P. McCarthy (2020)A Theory of Challenge and Threat States in Athletes: A Revised Conceptualization
Frontiers in Psychology, 11
K. Jehn, C. Bendersky (2003)INTRAGROUP CONFLICT IN ORGANIZATIONS: A CONTINGENCY PERSPECTIVE ON THE CONFLICT-OUTCOME RELATIONSHIP
Research in Organizational Behavior, 25
Flannery Stevens, V. Plaut, J. Sanchez-Burks (2008)Unlocking the Benefits of Diversity
The Journal of Applied Behavioral Science, 44
A. Neal, M. Griffin (2006)A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels.
The Journal of applied psychology, 91 4
Hanneke Grutterink, G. Vegt, E. Molleman, K. Jehn (2013)Reciprocal Expertise Affirmation and Shared Expertise Perceptions in Work Teams : Their Implications for Coordinated Action and Team Performance
Applied Psychology, 62
K. Jehn, E. Mannix (2001)The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance.
Academy of Management Journal, 44
M. Leonard, S. Graham, D. Bonacum (2004)The human factor: the critical importance of effective teamwork and communication in providing safe care
Quality and Safety in Health Care, 13
W. Swann, Virginia Kwan, Jeffrey Polzer, L. Milton (2003)Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-Verification
Personality and Social Psychology Bulletin, 29
Warren Watson, Kamalesh Kumar, L. Michaelsen (1993)Cultural diversity''s impact on interaction process and performance: Comparing homogeneous and diver
A. Griffin, J. Hauser (1993)The Voice of the Customer
Marketing Science, 12
M. Anshel, M. Robertson, P. Caputi (1997)Sources of acute stress and their appraisals and reappraisals among Australian police as a function of previous experience
Journal of Occupational and Organizational Psychology, 70
A. Brooks (1994)Power and the Production of Knowledge: Collective Team Learning in Work Organizations.
Human Resource Development Quarterly, 5
S. Grant, J. Langan-Fox (2006)Occupational stress, coping and strain : the combined/interactive effect of the Big Five traits
Personality and Individual Differences, 41
Rozemarijn Janss, S. Rispens, M. Segers, K. Jehn (2012)What is happening under the surface? Power, conflict and the performance of medical teams
Medical Education, 46
L. Greer, S. Rispens, K. Jehn (2007)Conflict Contagion: A Temporal, Multi-Level Perspective on the Spread of Interpersonal Conflicts within Teams
Social Science Research Network
L. Greer, K. Jehn (2009)Follow me: strategies used by emergent leaders in virtual organizations
R. McCrae, P. Costa (2010)NEO inventories for the NEO Personality Inventory-3 (NEO-PI-3), NEO Five-Factor Inventory-3 (NEO-FFI-3), NEO Personality Inventory-Revised (NEO PI-R) : professional manual
D. Dougherty (1992)Interpretive Barriers to Successful Product Innovation in Large Firms
Organization Science, 3
Jennifer Chatman, Jeffrey Polzer, Sigal Barsade, M. Neale (1998)Being Different Yet Feeling Similar: The Influence Of Demographic Composition And Organizational Culture On Work Processes And Outcomes
Administrative Science Quarterly, 43
Mark Allen, I. Greenlees, Marc Jones (2011)An investigation of the five-factor model of personality and coping behaviour in sport
Journal of Sports Sciences, 29
Shelley Taylor, Jonathon Brown (1988)Illusion and well-being: a social psychological perspective on mental health.
Psychological bulletin, 103 2
R. Baumeister (1984)Choking under pressure: self-consciousness and paradoxical effects of incentives on skillful performance.
Journal of personality and social psychology, 46 3
K. Jehn, K. Bezrukova (2010)The faultline activation process and the effects of activated faultlines on coalition formation, conflict, and group outcomes
Organizational Behavior and Human Decision Processes, 112
D. Herold, D. Fedor, Steven Caldwell (2007)Beyond change management: a multilevel investigation of contextual and personal influences on employees' commitment to change.
The Journal of applied psychology, 92 4
L. Ramarajan, K. Bezrukova, K. Jehn, M. Euwema, N. Kop (2004)RELATIONSHIP BETWEEN PEACEKEEPERS AND NGO WORKERS: THE ROLE OF TRAINING AND CONFLICT MANAGEMENT STYLES IN INTERNATIONAL PEACEKEEPING
International Journal of Conflict Management, 15
Conlon, Kj Jehn (2009)Behind the music: conflict, performance, longevity and turnover in punk and new wave bands.
Mark Allen, I. Greenlees, Marc Jones (2013)Personality in sport: a comprehensive review
International Review of Sport and Exercise Psychology, 6
K. Jehn (1994)ENHANCING EFFECTIVENESS: AN INVESTIGATION OF ADVANTAGES AND DISADVANTAGES OF VALUE‐BASED INTRAGROUP CONFLICT
International Journal of Conflict Management, 5
Frank Wit, L. Greer, K. Jehn (2012)The paradox of intragroup conflict: a meta-analysis.
The Journal of applied psychology, 97 2
Paul Tesluk, R. Jacobs (1998)Toward an integrated model of work experience.
Personnel Psychology, 51
Carlos Mallol, Brooks Holtom, T. Lee (2007)Job Embeddedness in a Culturally Diverse Environment
Journal of Business and Psychology, 22
A. Edmondson (2003)Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams
Journal of Management Studies, 40
A. Bandura (1997)Self-Efficacy: The Exercise of Control
Journal of Cognitive Psychotherapy, 13
K. Jehn, Jennifer Chatman (2000)THE INFLUENCE OF PROPORTIONAL AND PERCEPTUAL CONFLICT COMPOSITION ON TEAM PERFORMANCE
International Journal of Conflict Management, 11
P. Patterson, J. Probst, Katherine Leith, S. Corwin, M. Powell (2005)Recruitment and retention of emergency medical technicians: a qualitative study.
Journal of allied health, 34 3
Michael Mäs, A. Flache, K. Takács, K. Jehn (2013)In the Short Term We Divide, in the Long Term We Unite: Demographic Crisscrossing and the Effects of Faultlines on Subgroup Polarization
Organ. Sci., 24
R. McCrae, P. Costa (2008)The five-factor theory of personality.
Jennifer Connor-smith, C. Flachsbart (2007)Relations between personality and coping: a meta-analysis.
Journal of personality and social psychology, 93 6
T. Lee, T. Mitchell, Chris Sablynski, James Burton, Brooks Holtom (2004)The Effects of Job Embeddedness on Organizational Citizenship, Job Performance, Volitional Absences, and Voluntary Turnover
Academy of Management Journal, 47
K. Jehn, G. Northcraft, M. Neale (1999)Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups
Administrative Science Quarterly, 44
Cheng-Min Huang, Edward Chan, A. Hyder (2010)Web 2.0 and Internet Social Networking: A New tool for Disaster Management? - Lessons from Taiwan
BMC Medical Informatics and Decision Making, 10
Sian Beilock, Catherine Kulp, Lauren Holt, T. Carr (2004)More on the fragility of performance: choking under pressure in mathematical problem solving.
Journal of experimental psychology. General, 133 4
C. Greenberg, S. Regenbogen, D. Studdert, S. Lipsitz, S. Rogers, M. Zinner, A. Gawande (2007)Patterns of communication breakdowns resulting in injury to surgical patients.
Journal of the American College of Surgeons, 204 4
A. Griffin (1992)Evaluating QFD's Use in US Firms as a Process for Developing Products
Journal of Product Innovation Management, 9
L. Ramarajan, K. Bezrukova, K. Jehn, M. Euwema (2011)From the outside in: The negative spillover effects of boundary spanners' relations with members of other organizations
Journal of Organizational Behavior, 32
A. Griffin, J. Hauser (1996)Integrating R&D and marketing: A review and analysis of the literature
Chris Earley, E. Mosakowski (2000)Creating hybrid team cultures: An empirical test of transnational team functioning.
Academy of Management Journal, 43
J. Blascovich, W. Mendes (2010)Social psychophysiology and embodiment.
T. O’Brien, A. DeLongis (1996)The interactional context of problem-, emotion-, and relationship-focused coping: the role of the big five personality factors.
Journal of personality, 64 4
E. Salas, Shawn Burke, C. Bowers, K. Wilson (2001)Team Training in the Skies: Does Crew Resource Management (CRM) Training Work?
Human Factors: The Journal of Human Factors and Ergonomics Society, 43
Christian Homburg, O. Jensen (2007)The Thought Worlds of Marketing and Sales: Which Differences Make a Difference?
Journal of Marketing, 71
Sian Beilock, T. Carr (2005)When High-Powered People Fail
Psychological Science, 16
J. Kelly, J. McGrath (1985)Effects of time limits and task types on task performance and interaction of four-person groups.
Journal of Personality and Social Psychology, 49
D. Bhattacharya, J. Ghosh, N. Samadhiya (2012)Review of geohazard warning systems toward development of a popular usage geohazard warning communication system
Natural Hazards Review, 13
Connie Wanberg, Joseph Banas (2000)Predictors and outcomes of openness to changes in a reorganizing workplace.
The Journal of applied psychology, 85 1
K. Jehn, Joyce Rupert, A. Nauta, Seth Bossche (2008)Crooked Conflicts: The Effects of Conflict Asymmetry in Mediation
IACM 2008 Chicago Conference (Archive)
C. Bunnell, A. Gross, S. Weingart, Michael Kalfin, A. Partridge, S. Lane, H. Burstein, Barbara Fine, Nancy Hilton, Clare Sullivan, E. Hagemeister, Anne Kelly, Lynn Colicchio, Audrea Szabatura, E. Winer, M. Salisbury, S. Mann (2013)High performance teamwork training and systems redesign in outpatient oncology
BMJ Quality & Safety, 22
R. Baron (1986)Distraction-Conflict Theory: Progress and Problems
Frank Wit, D. Scheepers, K. Jehn (2012)Cardiovascular reactivity and resistance to opposing viewpoints during intragroup conflict.
Psychophysiology, 49 11
Sian Beilock, Marci DeCaro (2007)From poor performance to success under stress: working memory, strategy selection, and mathematical problem solving under pressure.
Journal of experimental psychology. Learning, memory, and cognition, 33 6
K. Jehn (1999)Diversity, Conflict, and Team Performances Summary of Program of Research
Performance Improvement Quarterly, 12
James Westphal, L. Milton (2000)How Experience and Network Ties Affect the Influence of Demographic Minorities on Corporate Boards
Administrative Science Quarterly, 45
L. Greer, H. Caruso, K. Jehn (2011)The bigger they are, the harder they fall: Linking team power, team conflict, and performance.
Organizational Behavior and Human Decision Processes, 116
L. Greer, Gerben Kleef (2010)Equality versus differentiation: the effects of power dispersion on group interaction.
The Journal of applied psychology, 95 6
G. Vries, K. Jehn, Bart Terwel (2012)When Employees Stop Talking and Start Fighting: The Detrimental Effects of Pseudo Voice in Organizations
Journal of Business Ethics, 105
L. Dyne, K. Jehn, Anne Cummings (2002)Differential effects of strain on two forms of work performance: individual employee sales and creativity
Journal of Organizational Behavior, 23
E. Salas, M. Rosen (2013)Building high reliability teams: progress and some reflections on teamwork training
BMJ Quality & Safety, 22
P. Chu, E. Spires (2001)Does Time Constraint on Users Negate the Efficacy of Decision Support Systems?
Organizational behavior and human decision processes, 85 2
Elizabeth Weldon, K. Jehn, Priti Pradhan (1991)Processes that mediate the relationship between a group goal and improved group performance.
Journal of personality and social psychology, 61 4
J. Searle (1997)Précis of The Construction of Social Reality
Philosophy and Phenomenological Research, 57
S. Karau, J. Kelly (1992)The effects of time scarcity and time abundance on group performance quality and interaction process.
Journal of Experimental Social Psychology, 28
H. Gladwin, J. Lazo, B. Morrow, W. Peacock, H. Willoughby (2007)Social Science Research Needs for the Hurricane Forecast and Warning System
Natural Hazards Review, 8
Thomas Ng, D. Feldman (2010)Organizational Tenure and Job Performance
Journal of Management, 36
Mark Allen, D. Frings, S. Hunter (2012)Personality, coping, and challenge and threat states in athletes
International Journal of Sport and Exercise Psychology, 10
Purpose – The aim of this paper is to present a framework that can be used to identify detrimental team processes in high reliability teams (HRTs), such as conflict, asymmetric perceptions and stress and coping appraisals, and develop interventions that eliminate these detrimental team processes. In addition, this paper suggests new directions for future disaster management and conflict research. Design/methodology/approach – This framework is developed based on past theories (i.e. Intragroup Conflict Theory and Biopsychosocial Model of arousal regulation) and their associated empirical studies. Findings – The present article brings a multi-method, multi-level approach to examine the prevalence of detrimental team processes in HRTs, their impact on performance and stress-related health outcomes and how they can be prevented or managed. Originality/value – This paper provides a novel conceptual framework that highlights the importance of considering human factors and team processes in improving the response speed, accuracy and efficiency of high reliability team members and ensuring the health and well-being of both responders and recipients of care.
International Journal of Conflict Management – Emerald Publishing
Published: Oct 7, 2014
Access the full text.
Sign up today, get DeepDyve free for 14 days.