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Institute of Personnel Management
Performance Management in the UK: An Analysis of the Issues
J. Buchan, I. Secombe
Absent Nurses: the Costs and Consequences
Confederation of British Industry/Percom
Too Much Time out: A Survey on Absence from Work
H. Flanagan, P. Henry
Healthy Working and Performance Management: A Report on a Survey of NHS Organizations
Health Education Authority
Health at Work in the NHS: Moving Forward
E. Locke, G. Latham (1990)
Work motivation: The high performance cycle.
J. George (1986)
Staff morale. Needed--care for the carers.Health and social service journal, 96 4980
J.S. George
Needed – Care for the Carers
H. Harrington (1991)
Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness
J.R. Hackman, G. Oldham
Work Redesign
H. Harrington
Business Process Improvement
N. Seddon
Happy Healthy Staff
H. Flanagan, P. Henry (1992)
Healthy work for all 2000?Health manpower management, 18 1
D. Guest
The Continuing Search for the Happy Productive Worker
Health Education Authority
Health at Work in the NHS Action Pack
D. Thompson, J. Harrison, H. Flanagan (1994)
Managing people: the breakfast menu.Health manpower management, 20 1
Achieving high performance in an organization is a complex business. Most approaches are too piecemeal, unidimensional or iatrogenic. Healthy working is an approach to managing performance that attempts to overcome these problems by aiming, in a holistic manner, to harmonize those factors which affect, either separately or jointly, individual physical, mental and emotional health and individual and organizational performance. The approach is based on a set of values and a series of steps. The first step has to be establishing an information base‐line – the four key indicators. A survey was undertaken by PBS to establish the availability and usefulness of data in NHS organizations; summarizes some of the issues raised. Although a worryingly small number keep useful data or produce useful information, much can be done in making critical links if available data is fully used.
Health Manpower Management – Emerald Publishing
Published: May 1, 1994
Keywords: Health; Medical professions; Morale; National Health Service; Organizational performance; Performance management; Sickness; Staff turnover; Working conditions
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