PurposeThe purpose of this research paper is to explore soft leadership to achieve organizational excellence and effectiveness.Design/methodology/approachThe paper elaborates with 11 Cs that constitute soft leadership – character, charisma, conscience, conviction, courage, communication, compassion, commitment, consistency, consideration and contribution. It differentiates between hard and soft leadership.FindingsIt concludes that exploring soft leadership helps greatly for the leaders to satisfy all stakeholders to achieve organizational excellence and effectiveness.Practical implicationsIt unfolds that soft leadership can work for any company and country regardless of its size or budget.Social implicationsThe social implications of this research suggests that stakeholders of both profits and nonprofits must reap the rewards of soft leadership.Originality/valueIt emphasizes that soft leadership creates a resourceful environment to enhance employee engagement to achieve organizational productivity and performance.
Strategic HR Review – Emerald Publishing
Published: Aug 8, 2016
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