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Guests' satisfaction with tourism services A case of health resorts in Slovenia

Guests' satisfaction with tourism services A case of health resorts in Slovenia First part introduces typical tourist programs of health resorts in Slovenia, their competitive advantage and possible routes of development. In the second part certain elements of perceived quality of health resorts in Slovenia are presented, stemming from the national visitor survey. Third part is concerned with the empirical analysis of the profiles of tourists satisfaction with the elements of service quality in two health resorts in Slovenia, and of the correlation between the perceived service quality and tourists loyalty. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Tourist Review Emerald Publishing

Guests' satisfaction with tourism services A case of health resorts in Slovenia

The Tourist Review , Volume 53 (2): 10 – Feb 1, 1998

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References (5)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0251-3102
DOI
10.1108/eb058274
Publisher site
See Article on Publisher Site

Abstract

First part introduces typical tourist programs of health resorts in Slovenia, their competitive advantage and possible routes of development. In the second part certain elements of perceived quality of health resorts in Slovenia are presented, stemming from the national visitor survey. Third part is concerned with the empirical analysis of the profiles of tourists satisfaction with the elements of service quality in two health resorts in Slovenia, and of the correlation between the perceived service quality and tourists loyalty.

Journal

The Tourist ReviewEmerald Publishing

Published: Feb 1, 1998

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