Library services for people with disabilities As librarians strive for inclusivity in their services and spaces, it is important to remember those with visible and invisible disabilities. This special issue of Reference Services Review focuses on the ways in which librarians have developed services and programs to better serve people with disabilities. The Disability Rights Section of the US Justice Department deﬁnes a person with a disability as: [.. .] a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment (US Department of Justice, Civil Rights Division, 2009). The World Health Organization’s “International Classiﬁcation of Functioning, Disability and Health” (ICF) also addresses the importance of context in deﬁning disability, including environmental factors, cultures and settings (World Health Organization, 2018). People with permanent or temporary disabilities (which may be hidden) make up a signiﬁcant percentage of any population. According to the US Department of Education, in 2011-2012, 11 per cent of undergraduates reported having a disability, and in 2015-2016, 6.7 million students of age 3-21 received special
Reference Services Review – Emerald Publishing
Published: Aug 13, 2018
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