Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/further-investigation-of-behavioural-intention-towards-lcas-multi-2tBc0FjwaY
References (88)
-
Evan Jordan, W. Norman, C. Vogt (2013)
A cross-cultural comparison of online travel information search behaviorsTourism Management Perspectives, 6
-
M. Korsgaard, Loriann Roberson (1995)
Procedural Justice in Performance Evaluation: The Role of Instrumental and Non-Instrumental Voice in Performance Appraisal DiscussionsJournal of Management, 21
-
S. Landau, G. Gosling, K. Small, T. Adler (2016)
Measuring Air Carrier Passengers’ Values of Time by Trip ComponentTransportation Research Record, 2569
-
Se-Yeon Jung, K. Yoo (2014)
Passenger airline choice behavior for domestic short-haul travel in South KoreaJournal of Air Transport Management, 38
-
Y. Kim, Hyung-Ryong Lee (2011)
Customer satisfaction using low cost carriersTourism Management, 32
-
M. Borhan, A. Ibrahim, Manssour Miskeen, R. Rahmat, Ahmed Alhodairi (2017)
Predicting car drivers’ intention to use low cost airlines for intercity travel in LibyaJournal of Air Transport Management, 65
-
D. East, P. Osborne, S. Kemp, T. Woodfine (2017)
Combining GPS & survey data improves understanding of visitor behaviourTourism Management, 61
-
R. Bagozzi, Youjae Yi (2012)
Specification, evaluation, and interpretation of structural equation modelsJournal of the Academy of Marketing Science, 40
-
E. Mazareanu (2020)
Low cost carrier market – global capacity share 2007-2019 -
A. Rindfleisch, A. Malter, Shankar Ganesan, C. Moorman (2008)
Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and GuidelinesJournal of Marketing Research, 45
-
S. Tierney, M. Kuby (2008)
Airline and Airport Choice by Passengers in Multi-Airport Regions: The Effect of Southwest AirlinesThe Professional Geographer, 60
-
Gilbert Churchill, Carol Surprenant (1982)
An Investigation into the Determinants of Customer SatisfactionJournal of Marketing Research, 19
-
François Carrillat, Fernando Jaramillo, J. Mulki (2009)
Examining the Impact of Service Quality: A Meta-Analysis of Empirical EvidenceJournal of Marketing Theory and Practice, 17
-
I. Chen, Atul Gupta, W. Rom (1994)
A Study of Price and Quality in Service OperationsInternational Journal of Service Industry Management, 5
-
A. Notani (1998)
Moderators of Perceived Behavioral Control's Predictiveness in the Theory of Planned Behavior: A Meta-AnalysisJournal of Consumer Psychology, 7
-
S. West, J. Finch, P. Curran (1995)
Structural equation models with non-normal variables: Problems and remedies -
Garold Stasser, J. Davis (1981)
Group decision making and social influence: A social interaction sequence model.Psychological Review, 88
-
Jun Kim, Hyun Lee (2019)
Understanding the Repurchase Intention of Premium Economy Passengers Using an Extended Theory of Planned BehaviorSustainability
-
Sajad Rezaei, Milad Shahijan, N. Valaei, Roya Rahimi, W. Ismail (2018)
Experienced international business traveller’s behaviour in Iran: A partial least squares path modelling analysisTourism and Hospitality Research, 18
-
S. Hsieh, J. O'Leary, A. Morrison (1994)
A Comparison of Package and Non-Package Travelers from the United KingdomJournal of International Consumer Marketing, 6
-
Lois Heller, C. Skinner, A. Tomiyama, E. Epel, Peter Hall, Julia Allan, Lara LaCaille, Ashley Randall, G. Bodenmann, C. Li-Tsang, Kit Sinclair, Jennifer Creek, Linda Baumann, A. Karel, Gerhard Andersson, Reiner Hanewinkel, M. Morgenstern, Pekka Puska, R. Bucks, Judith Carroll, Y. Gidron, Leah Rosenberg, A. Delamater, Bonnie Spring, M. Coons, Jennifer Duncan, A. Sularz, J. Deary, J. Prochaska, Mary Spiers, Emily Reid, Robert Miller, C. Kirschbaum, Chad Barrett, N. Rohleder, Jennifer Wessel, Luigi Meneghini, Elizabeth Pulgaron, Shin-ichi Suzuki, Yoshihiko Kunisato, J. Denollet (2015)
Theory of Planned Behavior -
A. Graham (2013)
Understanding the low cost carrier and airport relationship: a critical analysis of the salient issues.Tourism Management, 36
-
James Anderson, D. Gerbing (1988)
STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACHPsychological Bulletin, 103
-
J. Nantel, W. Strahle (1986)
The Self-Monitoring Concept: a Consumer Behavior PerspectiveACR North American Advances
-
K. Bollen, R. Stine (1992)
Bootstrapping Goodness-of-Fit Measures in Structural Equation ModelsSociological Methods & Research, 21
-
Ting Fan, Bo Pu, S. Powpaka, Liaogang Hao (2019)
The Impact of Disaster of a National Airline on the Nation’s Tourism: An Empirical InvestigationSustainability
-
G. Saha, Theingi (2009)
Service quality, satisfaction, and behavioural intentionsManaging Service Quality, 19
-
Jing Pan (2017)
Investigation of Passengers’ Intentions to Use High-Speed Rail and Low-Cost Carriers in China -
V. Quintal, J. Lee, G. Soutar (2010)
Tourists' information search: the differential impact of risk and uncertainty avoidance.International Journal of Tourism Research, 12
-
N. Dawar, Ph. Parker, Lydia Price (1996)
A Cross-Cultural Study of Interpersonal Information ExchangeJournal of International Business Studies, 27
-
C. Ryan, Sarah Birks (2005)
Passengers and Low Cost FlightsJournal of Travel & Tourism Marketing, 19
-
Thapanat Buaphiban, Dothang Truong (2017)
Evaluation of passengers' buying behaviors toward low cost carriers in Southeast AsiaJournal of Air Transport Management, 59
-
Cathy Hsu, L. Cai, Mimi Li (2010)
Expectation, Motivation, and Attitude: A Tourist Behavioral ModelJournal of Travel Research, 49
-
C. O'donnell (1952)
Book Review: The Fundamentals of Top ManagementJournal of Marketing, 17
-
I. Confente, Vania Vigolo (2018)
Online travel behaviour across cohorts: The impact of social influences and attitude on hotel booking intentionInternational Journal of Tourism Research, 20
-
Andualem Telaye, P. Benitez, Seneshaw Tamru, Haileselassie Medhin, M. Toman (2019)
Exploring Carbon Pricing in Developing Countries: A Macroeconomic Analysis in EthiopiaEnvironmental Economics eJournal
-
Michael Jones, David Mothersbaugh, S. Beatty (2003)
The effects of locational convenience on customer repurchase intentions across service typesJournal of Services Marketing, 17
-
(1993)
Travel arrangement classifications for European international travellers -
M. Dresner (2006)
Leisure versus business passengers: Similarities, differences, and implicationsJournal of Air Transport Management, 12
-
P. Podsakoff, Scott MacKenzie, Jeong-Yeon Lee, Nathan Podsakoff (2003)
Common method biases in behavioral research: a critical review of the literature and recommended remedies.The Journal of applied psychology, 88 5
-
A. Parasuraman, V. Zeithaml, L. Berry (1985)
A Conceptual Model of Service Quality and Its Implications for Future ResearchJournal of Marketing, 49
-
B. Liu, Olivier Furrer, D. Sudharshan (2001)
The Relationships between Culture and Behavioral Intentions toward ServicesJournal of Service Research, 4
-
Joseph Chen (2000)
A Comparison of Information Usage Between Business and Leisure TravelersJournal of Hospitality & Leisure Marketing, 7
-
Haemoon Oh, Miyoung Jeong (2004)
An extended process of value judgment.International Journal of Hospitality Management, 23
-
J. Harkness, B. Pennell, Alisú Schoua‐Glusberg (2004)
Survey Questionnaire Translation and Assessment -
Multifaceted conceptions of fit in structural equation models
-
(2005)
The influence of attitudes on behaviour -
C. Fornell, D. Larcker (1981)
Evaluating structural equation models with unobservable variables and measurement error.Journal of Marketing Research, 18
-
Ya-hui Wang (2016)
An Empirical Study of the Effect of Perceived Price on Purchase Intention Evidence from Low-Cost Carriers -
K. Schermelleh-engel, H. Moosbrugger, Hans Müller (2003)
Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures., 8
-
Yingsha Zhang, X. Li, Tongyu Wu (2019)
The impacts of cultural values on bilateral international tourist flows: a panel data gravity modelCurrent Issues in Tourism, 22
-
Simar Kaur, Sangeeta Arora (2020)
Role of perceived risk in online banking and its impact on behavioral intention: trust as a moderatorJournal of Asia Business Studies
-
The theory of planned behaviour
Organizational Behavior and Human Decision Processes, 50
-
M. Moslehpour, W. Wong, Y. Lin, Thi Nguyen (2017)
Top purchase intention priorities of Vietnamese low cost carrier passengers: expectations and satisfactionEurasian Business Review, 8
-
(1977)
Consumer response to price: an attitudinal, information processing perspective -
Nandini Bhalla, Holly Overton (2019)
Examining cultural impacts on consumers’ environmental CSR outcomesCorporate Communications: An International Journal
-
Chih-Hsing Liu, Tingko Lee (2016)
Service quality and price perception of service: Influence on word-of-mouth and revisit intentionJournal of Air Transport Management, 52
-
Riadh Ladhari (2008)
Alternative measures of service quality: a reviewManaging Service Quality, 18
-
Dothang Truong, Jing Pan, Thapanat Buaphiban (2020)
Low cost carriers in Southeast Asia: How does ticket price change the way passengers make their airline selection?Journal of Air Transport Management, 86
-
M. Reimann, Ulrich Lünemann, R. Chase (2008)
Uncertainty Avoidance as a Moderator of the Relationship between Perceived Service Quality and Customer SatisfactionJournal of Service Research, 11
-
Min-Sun Kim, J. Hunter (1993)
Relationships Among Attitudes, Behavioral Intentions, and BehaviorCommunication Research, 20
-
(2020)
Asia’s low-cost carriers: fast growth, fierce competition and diversification -
T. Oum, D. Gillen, S. Noble (1986)
Demands for fareclasses and pricing in airline marketsThe Logistics and Transportation Review, 22
-
(1994)
The assessment of reliability -
Jing Pan, Dothang Truong (2018)
Passengers’ intentions to use low-cost carriers: An extended theory of planned behavior modelJournal of Air Transport Management
-
C. Fourie, B. Lubbe (2006)
Determinants of selection of full-service airlines and low-cost carriers—A note on business travellers in South AfricaJournal of Air Transport Management, 12
-
Kenneth Hyde, R. Lawson (2003)
The Nature of Independent TravelJournal of Travel Research, 42
-
Margaret Campbell (1999)
Perceptions of Price Unfairness: Antecedents and ConsequencesJournal of Marketing Research, 36
-
Jin-woo Park, R. Robertson, Cheng-Lung Wu (2006)
Modelling the Impact of Airline Service Quality and Marketing Variables on Passengers’ Future Behavioural IntentionsTransportation Planning and Technology, 29
-
M. Tam, M. Tam, W. Lam (2005)
ANALYSIS OF AIRPORT ACCESS MODE CHOICE: A CASE STUDY IN HONG KONGJournal of the Eastern Asia Society for Transportation Studies, 6
-
Esther Martínez-García, Berta Ferrer-Rosell, G. Coenders (2012)
Profile of business and leisure travelers on low cost carriers in EuropeJournal of Air Transport Management, 20
-
Michael Brady, Joseph Cronin (2001)
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical ApproachJournal of Marketing, 65
-
O. Wojahn (2002)
The Impact of Passengers' Preferences Regarding Time and Service Quality on Airline Network StructureJournal of Transport Economics and Policy, 36
-
T. Bieger, C. Laesser (2002)
Market Segmentation by Motivation: The Case of SwitzerlandJournal of Travel Research, 41
-
F. Hashim (2019)
Airports of Thailand content for LCCs to choose Bangkok airportsFlight Global
-
F. Economie (2008)
Relationship Quality and the Theory of Planned Behavior Models of Behavioral Intentions and Purchase Behavior -
R. Bagozzi, Youjae Yi (1988)
On the evaluation of structural equation modelsJournal of the Academy of Marketing Science, 16
-
R. Money, J. Crotts (2003)
The effect of uncertainty avoidance on information search, planning, and purchases of international travel vacationsTourism Management, 24
-
S. Litvin, J. Crotts, Frank Hefner (2004)
Cross-cultural tourist behaviour: a replication and extension involving Hofstede's uncertainty avoidance dimension.International Journal of Tourism Research, 6
-
Sajeev Varki, M. Colgate (2001)
The Role of Price Perceptions in an Integrated Model of Behavioral IntentionsJournal of Service Research, 3
-
Myungho Lee, Mincheol Kang, Juyoung Kang (2018)
Cultural influences on B2B service quality-satisfaction-loyaltyThe Service Industries Journal, 39
-
Wen-Tai Lai, Ching-Fu Chen (2011)
Behavioral intentions of public transit passengers--The roles of service quality, perceived value, satisfaction and involvementTransport Policy, 18
-
V. Zeithaml, L. Berry, A. Parasuraman (1996)
The Behavioral Consequences of Service QualityJournal of Marketing, 60
-
M. Soteriades, Stavros Arvanitis (2006)
Expenditure Patterns by Travel Party Size: British and German Tourists on Crete, GreeceAnatolia, 17
-
C. Ruiz-Mafé, S. Sanz-Blas, Blanca Hernández-Ortega, Meike Brethouwer (2013)
Key drivers of consumer purchase of airline tickets: A cross-cultural analysisJournal of Air Transport Management, 27
-
L. Cummings, G. Huber, E. Arendt (1974)
Effects of size and spatial arrangements on group decision making.Academy of Management Journal, 17
-
D. Gilbert, R. Wong (2003)
PASSENGER EXPECTATIONS AND AIRLINE SERVICES: A HONG KONG BASED STUDYTourism Management, 24
-
Blair Sheppard, J. Hartwick, P. Warshaw (1988)
The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future ResearchJournal of Consumer Research, 15
- Publisher
- Emerald Publishing
- Copyright
- © Emerald Publishing Limited
- ISSN
- 1558-7894
- eISSN
- 1558-7894
- DOI
- 10.1108/jabs-10-2020-0394
- Publisher site
- See Article on Publisher Site
Abstract
This study investigated an appended belief-attitude-intention (BAI) model, which included two antecedent beliefs of attitude and two marketing factors as additional determinants of air traveller behavioural intentions towards low-cost airlines (LCAs). The hypothesized relationships were compared across different behaviouristic groups based on flying frequency, travel purpose and travel party size.Design/methodology/approachSurvey data from 331 air travellers intercepted at a major international airport in Thailand were analysed using structural equation modelling and bootstrapping multiple-group comparisons to investigate the hypothesized mediation and moderation effects.FindingsResults indicate that behavioural intention towards LCAs is largely influenced by perceived price, followed by attitude towards LCAs and subjective norm and not determined by airport accessibility. Antecedent beliefs of perceived service quality and uncertainty avoidance influence behavioural intention, as mediated by attitude towards LCAs. The role of subjective norm varied among air traveller groups.Practical implicationsManagers can manage price perceptions by focusing on LCA affordability and they should closely scrutinize these air traveller behaviouristic groups to identify opportunities to appeal to the distinctive cognitive responses of traveller segments.Originality/valueThis study tested an appended BAI model across three different air traveller behavioural characteristics, a multi-group analytical approach that can reveal meaningful implications, yet has been underused in LCA research.
Journal
Journal of Asia Business Studies – Emerald Publishing
Published: Feb 21, 2022
Keywords: Thailand; Uncertainty avoidance; Service quality; Behavioural intention; Low-cost airline; Airport accessibility