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From Quality Circles to Total Quality

From Quality Circles to Total Quality Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line Should quality circles be discontinued Are they a means of zeroing in on total quality and, if so, how can the circles become fully integrated and contribute to instituting total quality These issues are examined. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0265-671X
DOI
10.1108/02656719110006349
Publisher site
See Article on Publisher Site

Abstract

Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line Should quality circles be discontinued Are they a means of zeroing in on total quality and, if so, how can the circles become fully integrated and contribute to instituting total quality These issues are examined.

Journal

International Journal of Quality & Reliability ManagementEmerald Publishing

Published: Apr 1, 1991

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