Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

From information mismanagement to misinformation – the dark side of information management

From information mismanagement to misinformation – the dark side of information management This paper reviews the literature on information mismanagement and constructs a typology of misinformation that can be applied to analyse project planning and strategic planning processes to reduce the chances of failure that results from information mismanagement. This paper aims to summarize the research on information mismanagement and provide guidance to managers concerning how to minimize the negative consequences of information mismanagement and to academics concerning how to research and analyse case studies that might involve information mismanagement.Design/methodology/approachLiterature review accompanied by conceptual analysis.FindingsInformation mismanagement is widespread in organizations, so all those involved in managing and researching them need to be far more aware of the damage that can be done by it.Research limitations/implicationsThe research is based on the Western society (Europe and North America). The same research should be carried out in other parts of the world. Also, all the case studies could usefully be investigated in more depth to apply the taxonomy.Practical implicationsManagers should be much more aware of their own and others’ tendencies to mismanage information to their own benefit.Social implicationsStakeholders in public sector activities, including citizens, should be much more aware of the tendency of the government and the public sector to mismanage information to justify particular policy approaches and to disguise failure.Originality/valueThe taxonomy on information mismanagement is original, as is its application to project planning and strategic decision-making. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Bottom Line: Managing Library Finances Emerald Publishing

From information mismanagement to misinformation – the dark side of information management

Download PDF
24 pages

Loading next page...
 
/lp/emerald-publishing/from-information-mismanagement-to-misinformation-the-dark-side-of-29XdACOXe3
Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0888-045X
DOI
10.1108/bl-09-2018-0043
Publisher site
See Article on Publisher Site

Abstract

This paper reviews the literature on information mismanagement and constructs a typology of misinformation that can be applied to analyse project planning and strategic planning processes to reduce the chances of failure that results from information mismanagement. This paper aims to summarize the research on information mismanagement and provide guidance to managers concerning how to minimize the negative consequences of information mismanagement and to academics concerning how to research and analyse case studies that might involve information mismanagement.Design/methodology/approachLiterature review accompanied by conceptual analysis.FindingsInformation mismanagement is widespread in organizations, so all those involved in managing and researching them need to be far more aware of the damage that can be done by it.Research limitations/implicationsThe research is based on the Western society (Europe and North America). The same research should be carried out in other parts of the world. Also, all the case studies could usefully be investigated in more depth to apply the taxonomy.Practical implicationsManagers should be much more aware of their own and others’ tendencies to mismanage information to their own benefit.Social implicationsStakeholders in public sector activities, including citizens, should be much more aware of the tendency of the government and the public sector to mismanage information to justify particular policy approaches and to disguise failure.Originality/valueThe taxonomy on information mismanagement is original, as is its application to project planning and strategic decision-making.

Journal

The Bottom Line: Managing Library Finances – Emerald Publishing

Published: Mar 19, 2019

Keywords: Strategic planning; Project management; Bias; Misinformation; Lies; Programme management

References

  • What lies behind organizational façades and how organizational façades lie: an untold story of organizational decision making
    Abrahamson, E.; Baumard, P.
  • Study of the strategic decision-making process in higher education institutions
    Al Dhaen, E.S.
  • Strategic decision-making process (SDMP) in times of crisis: evidence from Greek banks
    Aravopoulou, E.; Branine, M.; Stone, M.; Mitsakis, F.V.; Paul, G.
  • Implications of black swans to the foundations and practice of risk assessment and management
    Aven, T.
  • Behavioral corporate finance: a survey
    Baker, M.; Ruback, R.; Wurgler, J.; Eckbo, E.
  • TSB boss Paul Pester to step down after IT fiasco
  • Accounting for failure: risk-based regulation and the problems of ensuring healthcare quality in the NHS
    Beaussier, A.L.; Demeritt, D.; Griffiths, A.; Rothstein, H.
  • The Vietnam War and the father of lies
  • Should non-executive directors know as much as managers?
    Brennan, N.; Kirwan, C.E.; Redmond, J.
  • CEO relational leadership and strategic decision quality in top management teams: the role of team trust and learning from failure
    Carmeli, A.; Tishler, A.; Edmondson, A.C.
  • The three lines of defence
  • The role of information in strategic decision-making
    Citroen, C.L.
  • Bent Flyvbjerg: power and project management – an appreciation
    Clegg, S.
  • The channel tunnel: have we learnt our lessons?
  • The channel tunnel: have we learnt our lessons?
  • Procedural rationality in the strategic decision‐making process
    Dean, J.W.; Sharfman, M.P.
  • Flashback: when the financial crisis hit Germany
  • Agency theory: an assessment and review
    Eisenhardt, K.
  • Lying about Vietnam
    Ellsberg, D.
  • M&S fashion: why does it miss the mark?
    Espiner, T.; Atkinson, E.
  • HP braces for huge loss after $8 billion EDS writedown
    Finkle, J.; Leske, N.
  • How did EDS lose $8bn in value in four years?
    Flinders, K.
  • Survival of the unfittest: why the worst infrastructure gets built – and what we can do about it
    Flyvbjerg, B.
  • What makes for CRM system success – or failure?
    Foss, B.; Stone, M.; Ekinci, Y.
  • A very secret life
    Fraser, I.
  • Information use in strategic decision making
    Frishammar, J.
  • 15 famous ERP disasters, dustups and disappointments
    Fruhlinger, J.; Wailgum, T.
  • Exploring the implications of corporate governance practices and frameworks for large-scale business organisations: a case study on the Kingdom of Saudi Arabia
    Gashgari, R.
  • Lying on software projects
    Glass, R.L.; Rost, J.; Matook, M.S.
  • The truth, the whole truth, and nothing but the truth: the causes and management of workplace lying
    Grover, S.
  • Financial expertise of directors
    Güner, B.; Malmendier, U.; Tate, G.
  • A difficult return of service
    Heller, R.
  • Environmental dynamism and strategic decision‐making rationality: an examination at the decision level
    Hough, J.R.; White, M.A.
  • Scanning actions and environmental dynamism: gathering information for strategic decision making
    Hough, J.R.; White, M.A.
  • M&S has failed you for 20 years: brutal admission from new chairman as retailer begins major shake-up
    Ibitoye, V.
  • New challenges to the rationality assumption
    Kahneman, D.
  • Prospect theory: an analysis of decisions under risk
    Kahneman, D.; Tversky, A.
  • Anomalies: the endowment effect, loss aversion, and status quo bias
    Kahneman, D.; Knetsch, J.; Thaler, R.
  • HP pays BSkyB £318m in final settlement of CRM lawsuit
    King, L.
  • Maturing from adolescence to adulthood: major factors shaping the sector in 2016
    Ladd, L.
  • How VW tried to cover up the emissions scandal
    Leggett, T.
  • The jurisdiction of comfort: auditing beyond auditability, an investigation into the use of professional scepticism in the audit of estimates
    Lherm, F.
  • Delusions of success. How optimism undermines executives’ decisions
    Lovallo, D.; Kahneman, D.
  • The crimes of Fred the Shred keep adding up
    McNeil, R.
  • Chilcot report: Blair didn’t tell truth about WMDs, the deal with Bush or the warnings of fallout – how Britain went to war in Iraq
    McSmith, A.
  • CEO overconfidence and corporate investment
    Malmendier, U.; Tate, G.
  • Who makes acquisitions? A test of the overconfidence hypothesis
    Malmendier, U.; Tate, G.
  • The Superstar CEOs
    Malmendier, U.; Tate, G.
  • Winning by losing: evidence on the long-run effects of mergers
    Malmendier, U.; Moretti, E.; Peters, F.
  • Computer says no’ to Mr Blair’s botched £20bn NHS upgrade
    March, B.
  • Vietnam: the war that killed trust
    Marlantes, K.
  • Overboarding is corporate governance gone mad
    Marlow, B.
  • Looting the mutuals: the ethics and economics of demutualisation
    Mathews, R.
  • The impact of big 4 consulting on audit reporting lag and restatements
    Meckfessel, M.; Sellers, D.
  • Intuition in strategic decision making: friend or foe in the fast-paced 21st century?
    Miller, C.C.; Ireland, R.D.
  • Cognitive diversity and consensus in group decision making: the role of inputs, processes, and outcomes
    Mohammed, S.; Ringseis, E.
  • Marks and Spencer: with 100 stores slated to go staff are paying price for the failure of successive CEOs
    Moore, J.
  • Germany’s Landesbank losers
    Olson, P.
  • Emerging risks for the insurance industry
    O’Rourke, M.
  • BSkyB and EDS settle IT dispute for £318 million
  • Strategic decision‐making processes: the role of management and context
    Papadakis, V.M.; Lioukas, S.; Chambers, D.
  • How leaders manage their business models using information
    Parnell, B.; Stone, M.; Aravopoulou, E.
  • On ‘black swans’ and ‘perfect storms’: risk analysis and management when statistics are not enough
    Paté‐Cornell, E.
  • RBS – my part in its downfall…
  • Mixing multiple criteria decision making with soft systems thinking techniques for decision support in complex situations
    Petkov, D.; Petkov, O.; Andrew, T.; Nepal, T.
  • Why deception is probably the single most important leadership skill
    Pfeffer, J.
  • Managing CRM implementation with consultants – CRM or change management?
    Pries, C.; Stone, M.
  • Emerging risks: methodology, classification and policy implications
    Renn, O.
  • Former Tesco boss Lord MacLaurin criticises ‘sad’ legacy of Sir Terry Leahy
    Ruddick, G.
  • Rogue trading at Loyds Bank International, 1974: operational risk in volatile markets
    Schenk, C.
  • Decision orders: a decision taxonomy
    Scherpereel, C.
  • So why is Northern Rail in chaos? Here are 11 reasons
    Sharp, C.
  • Augmenting or substituting? How the workforce should tackle the fear of AI
    Slowik, M.; Spinoni, E.
  • Competing with Japan – the rules of the game
    Stone, M.
  • Competitive marketing intelligence in a digital, data-based world
    Stone, M.
  • The possible impact of university corruption on customers’ ethical standards
    Stone, M.; Starkey, M.
  • Managing customer insight creatively through storytelling
    Stone, M.; Machtynger, L.; Machtynger, J.
  • The role of academics and analysts in misleading businesses – the case of CRM
    Stone, M.; Woodcock, N.; Starkey, M.
  • Business model innovation, strategic information and the role of analyst firms
    Stone, M.; Parnell, B.; Stott, R.; Aravopoulou, E.; Timms, L.
  • How platforms are transforming customer information management
    Stone, M.; Laughlin, P.; Aravopoulou, E.; Gerardi, G.; Todeva, E.; Weinzierl, L.
  • Business models in the business to business and business to consumer worlds – what can each world learn from the other
    Stott, R.; Stone, M.; Fae, J.
  • Iraq war: the greatest intelligence failure in living memory
    Taylor, P.
  • Abandoned NHS IT system has cost £10bn so far
  • When presidents lie to make a war
  • Autonomy’s former finance chief charged with fraud over Hewlett-Packard deal
  • KPMG is caught up in scandals but its woes are not existential
  • German banks worst hit by financial crisis
    Theil, S.
  • Interpreting strategic issues: effects of strategy and the information-processing structure of top management teams
    Thomas, J.B.; McDaniel, R.R.
  • DoD news briefing - Secretary Rumsfeld and Gen. Myers
  • Ethics and advocacy in forecasting for public policy
    Wachs, M.
  • NHS pulls the plug on its £11bn IT system
    Wright, O.
  • Adoption of big data technology for innovation in B2B marketing
    Wright, L.-T.; Robin, R.; Stone, M.; Aravopoulou, E.
  • Resolving the paradox of conflict, strategic decision making, and organizational performance
    Amason, A.C.; Schweiger, D.M.
  • Exploring intuition and its role in managerial decision making
    Dane, E.; Pratt, M.G.
  • Behavioural cluster analysis – misconduct patterns in financial markets
  • Erratic strategic decisions: when and why managers are inconsistent in strategic decision making
    Mitchell, R.J.; Shepherd, D.A.; Sharfman, M.P.
  • How much do CEOs and top managers matter in strategic decision‐making?
    Papadakis, V.M.; Barwise, P.
  • Towards business intelligence systems success: effects of maturity and culture on analytical decision making
    Popovič, A.; Hackney, R.; Coelho, P.S.; Jaklič, J.
  • Flexibility in strategic decision making: informational and ideological perspectives
    Sharfman, M.P.; Dean, J.W.