Access the full text.
Sign up today, get DeepDyve free for 14 days.
S. Buetow, M. Roland (1999)
Clinical governance: bridging the gap between managerial and clinical approaches to quality of care.Quality in Health Care, 8
Allard Droste (2007)
Lean thinking, banish waste and create wealth in your corporationAction Learning: Research and Practice, 4
L. Anselm, Strauss, Andrew Cerniglia (2008)
Excerpts from : The Discovery of Grounded Theory : Strategies for Qualitative Research
Luciano Souza (2009)
Trends and approaches in lean healthcareLeadership in Health Services, 22
M. Crema, C. Verbano (2013)
Guidelines for overcoming hospital managerial challenges: a systematic literature reviewTherapeutics and Clinical Risk Management, 9
C. Voss, Nikos Tsikriktsis, M. Frohlich (2002)
Case research in operations managementInternational Journal of Operations & Production Management, 22
D. Clair (2002)
Brave New Brain: Conquering Mental Illness in the Era of the GenomeHeredity, 89
J. Rowley (2012)
Conducting research interviewsManagement Research Review, 35
J. Maleyeff (2006)
Exploration of internal service systems using lean principlesManagement Decision, 44
M. Malhotra, V. Grover (1998)
An assessment of survey research in POM: from constructs to theoryJournal of Operations Management, 16
M. Miles, A. Huberman (1994)
Qualitative Data Analysis: An Expanded Sourcebook
(1998)
Framework for analysing risk and safety in clinical medicine
J. Dahlgaard, J. Pettersen, Su Dahlgaard-Park (2011)
Quality and lean health care: A system for assessing and improving the health of healthcare organisationsTotal Quality Management & Business Excellence, 22
Z. Radnor, P. Walley (2008)
Learning to Walk Before We Try to Run: Adapting Lean for the Public SectorPublic Money & Management, 28
P. Carraro, M. Plebani (2007)
Errors in a stat laboratory: types and frequencies 10 years later.Clinical chemistry, 53 7
K. Eisenhardt, Melissa Graebner (2007)
Theory Building From Cases: Opportunities And ChallengesAcademy of Management Journal, 50
A. Halligan, L. Donaldson (2001)
Implementing clinical governance: turning vision into realityBMJ : British Medical Journal, 322
C. Medlin (2007)
Case Study Research
K. Eisenhardt (1989)
Building theories from case study researchSTUDI ORGANIZZATIVI
Kieran Walshe (1994)
Book Review: Effectiveness and Efficiency: Random Reflections on Health ServicesHealth Services Management Research, 12
Colin Sharp (2003)
Qualitative Research and Evaluation Methods (3rd ed.)Evaluation Journal of Australasia, 3
P. Degeling, S. Maxwell, R. Iedema, D. Hunter (2004)
Making clinical governance workBMJ : British Medical Journal, 329
M. Graban, Joseph Swartz (2012)
Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
Charles Vincent (1997)
Treating diarrhoeaBMJ, 314
J. Gray (2001)
Evidence-Based Healthcare: How to Make Health Policy and Management Decisions
C. Verbano, Federica Turra (2010)
A human factors and reliability approach to clinical risk management: Evidence from Italian casesSafety Science, 48
Purpose – The purpose of this paper is to investigate the significant features that characterize these projects: organizational aspects, phases and activities, tools, techniques, practices and key factors for successful implementation. No studies in the academic literature have yet focused on the relation between healthcare lean management (HLM) and clinical risk management (CRM) to enhance multiple aspects of performance, although the possibility of implementing “lean & safety” projects has been highlighted. Design/methodology/approach – Two significant projects have been selected from the same Italian hospital in two different fields of application. Within- and cross-case analyses have been performed to obtain useful findings. Findings – The results suggest that HLM can provide support for CRM, and an integrated methodology should be considered. The first indications concerning how this new synergistic methodology may be developed are provided and these should stimulate future research, testing and exploiting the methodology in other contexts. Originality/value – From the results of this paper, guidelines for the implementation of a “lean & safety” project could be developed to improve the management of clinical processes pursuing multiple objectives. This study could contribute to the development of safer and more sustainable health care systems for the benefit of the entire community.
International Journal of Quality and Service Sciences – Emerald Publishing
Published: Jun 15, 2015
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.