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Finding Out What the Customer Wants ComputerAssisted Telephone Interviewing CATI

Finding Out What the Customer Wants ComputerAssisted Telephone Interviewing CATI A population survey was carried out to explore whether responses to health and lifestyle questions were similar in telephone owners and nonowners. Concludes that Computer Assisted Telephone Interviewing CATI gives an underrepresentation of the socioeconomically disadvantaged and is unlikely to be of great benefit where precision is required. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

Finding Out What the Customer Wants ComputerAssisted Telephone Interviewing CATI

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0952-6862
DOI
10.1108/09526869210014926
Publisher site
See Article on Publisher Site

Abstract

A population survey was carried out to explore whether responses to health and lifestyle questions were similar in telephone owners and nonowners. Concludes that Computer Assisted Telephone Interviewing CATI gives an underrepresentation of the socioeconomically disadvantaged and is unlikely to be of great benefit where precision is required.

Journal

International Journal of Health Care Quality Assurance – Emerald Publishing

Published: Mar 1, 1992

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