Factors affecting adoption of electronic commerce technologies by SMEs: an Australian study

Factors affecting adoption of electronic commerce technologies by SMEs: an Australian study Using the Internet for electronic business has become an area of action for the Australian government. This paper presents research results from two regional areas, which indicate that while most manufacturing SMEs use e-mail, very few are involved in electronic commerce activities. Major barriers are concern about security and privacy of transactions, cost of consultants, and lack of IT expertise of staff. Employing people with appropriate knowledge has been added to current training methods such as on-the-job training. Results from the two regional areas are found to be consistent. Comparisons between small and medium organisations highlight some differences. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Small Business and Enterprise Development Emerald Publishing

Factors affecting adoption of electronic commerce technologies by SMEs: an Australian study

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Publisher
Emerald Publishing
Copyright
Copyright © 2003 MCB UP Ltd. All rights reserved.
ISSN
1462-6004
DOI
10.1108/14626000310489727
Publisher site
See Article on Publisher Site

Abstract

Using the Internet for electronic business has become an area of action for the Australian government. This paper presents research results from two regional areas, which indicate that while most manufacturing SMEs use e-mail, very few are involved in electronic commerce activities. Major barriers are concern about security and privacy of transactions, cost of consultants, and lack of IT expertise of staff. Employing people with appropriate knowledge has been added to current training methods such as on-the-job training. Results from the two regional areas are found to be consistent. Comparisons between small and medium organisations highlight some differences.

Journal

Journal of Small Business and Enterprise DevelopmentEmerald Publishing

Published: Sep 1, 2003

Keywords: Small‐ to medium‐sized enterprises; Manufacturing industries; Australia

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