Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Facilitating virtual team relationships via Internet and conventional communication channels

Facilitating virtual team relationships via Internet and conventional communication channels The development of personal relationships between team members is recognised as an important factor in enhancing effective working relationships among members of both co-located and virtual teams. However, little has been written on how to build these online relationships among virtual team members. This paper reports part of a qualitative research study on how facilitators of virtual teams build and maintain online relationships. In particular, the paper examines how virtual team facilitators use Internet-based and conventional electronic communication channels to build relationships with their virtual team members. The findings suggest that some electronic communication channels are more effective than others in building online relationships. The paper concludes by suggesting that facilitators need to strategically use the channels available to them to effectively build online relationships. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Research Emerald Publishing

Facilitating virtual team relationships via Internet and conventional communication channels

Internet Research , Volume 11 (3): 13 – Aug 1, 2001

Loading next page...
 
/lp/emerald-publishing/facilitating-virtual-team-relationships-via-internet-and-conventional-ZlkDAl47Ix
Publisher
Emerald Publishing
Copyright
Copyright © 2001 MCB UP Ltd. All rights reserved.
ISSN
1066-2243
DOI
10.1108/10662240110396450
Publisher site
See Article on Publisher Site

Abstract

The development of personal relationships between team members is recognised as an important factor in enhancing effective working relationships among members of both co-located and virtual teams. However, little has been written on how to build these online relationships among virtual team members. This paper reports part of a qualitative research study on how facilitators of virtual teams build and maintain online relationships. In particular, the paper examines how virtual team facilitators use Internet-based and conventional electronic communication channels to build relationships with their virtual team members. The findings suggest that some electronic communication channels are more effective than others in building online relationships. The paper concludes by suggesting that facilitators need to strategically use the channels available to them to effectively build online relationships.

Journal

Internet ResearchEmerald Publishing

Published: Aug 1, 2001

Keywords: Team building; Internet; Internal communications; Communications technology; Facilitators

References