Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Exploring the mechanisms for records management’s digital transformation: a case study from China

Exploring the mechanisms for records management’s digital transformation: a case study from China The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards.Design/methodology/approachQualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector.FindingsThe results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study.Research limitations/implicationsThe selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process.Originality/valueThe novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Records Management Journal Emerald Publishing

Exploring the mechanisms for records management’s digital transformation: a case study from China

Records Management Journal , Volume 31 (1): 14 – May 20, 2021

Loading next page...
 
/lp/emerald-publishing/exploring-the-mechanisms-for-records-management-s-digital-mRyZELiKvt

References (66)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0956-5698
eISSN
0956-5698
DOI
10.1108/rmj-10-2019-0064
Publisher site
See Article on Publisher Site

Abstract

The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards.Design/methodology/approachQualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector.FindingsThe results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study.Research limitations/implicationsThe selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process.Originality/valueThe novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards.

Journal

Records Management JournalEmerald Publishing

Published: May 20, 2021

Keywords: Case studies; Public administration; Records management; Information system; Information governance; Digital transformation

There are no references for this article.