Purpose – The objective of this paper is to identify the reasons behind the recent issues of Chinese manufacturing quality. This paper aims to discuss the influence of American managers as well as Chinese business cultural effects on Chinese manufacturing quality. Design/methodology/approach – In this paper, two survey questionnaires have been prepared for the study based on literature review. Survey instruments were sent to American and Chinese business owners and managers who have a considerable amount of professional experience in the manufacturing area. Findings – It is found that both American managers and Chinese business culture have influence on Chinese manufacturing quality. Originality/value – This paper contributes to an understanding of the reasons behind the recent quality issues in Chinese manufacturing.
Journal of Technology Management in China – Emerald Publishing
Published: Jun 1, 2010
Keywords: Manufacturing systems; Quality; Influence; Cross‐cultural management