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Exploring barriers to effective e‐learning: case study of DNPA

Exploring barriers to effective e‐learning: case study of DNPA Purpose – The purpose of this paper is to discuss a case study which examines and analyses a information communication technology training programme conducted using an e‐learning platform at the Dartmoor National Park Authority, UK. Design/methodology/approach – The research adopted a mixed method approach which involved the use of questionnaires and semi‐structured interviews. Data analysis for the survey was accomplished using descriptive statistics and cross‐tabulation, while the interviews utilised coding and data structuring. Findings – The results indicate that an analysis of user's needs prior to training is essential. This should involve both trainee and manager to help ensure their commitment to the training. In addition, the provision of sufficient information prior to training is necessary to allay any concerns trainees may have, likewise mentors should be used to reduce user resistance. Knowledge of the characteristics of trainees would also be useful. Research limitations/implications – For companies offering an online e‐learning training programme, it is imperative that they identify trainee concerns quite early in order to minimise drop‐out rates and resistance to future training programmes. Further studies need to be conducted on academic qualifications and the likelihood of drop out among trainees. Practical implications – The paper makes a number of practical recommendations that organisations could use to help mitigate barriers to future e‐learning programmes. Originality/value – This paper further extends the body of theory on e‐learning and provides new insights into the barriers of e‐learning. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Interactive Technology and Smart Education Emerald Publishing

Exploring barriers to effective e‐learning: case study of DNPA

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References (25)

Publisher
Emerald Publishing
Copyright
Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
ISSN
1741-5659
DOI
10.1108/17415651011031653
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to discuss a case study which examines and analyses a information communication technology training programme conducted using an e‐learning platform at the Dartmoor National Park Authority, UK. Design/methodology/approach – The research adopted a mixed method approach which involved the use of questionnaires and semi‐structured interviews. Data analysis for the survey was accomplished using descriptive statistics and cross‐tabulation, while the interviews utilised coding and data structuring. Findings – The results indicate that an analysis of user's needs prior to training is essential. This should involve both trainee and manager to help ensure their commitment to the training. In addition, the provision of sufficient information prior to training is necessary to allay any concerns trainees may have, likewise mentors should be used to reduce user resistance. Knowledge of the characteristics of trainees would also be useful. Research limitations/implications – For companies offering an online e‐learning training programme, it is imperative that they identify trainee concerns quite early in order to minimise drop‐out rates and resistance to future training programmes. Further studies need to be conducted on academic qualifications and the likelihood of drop out among trainees. Practical implications – The paper makes a number of practical recommendations that organisations could use to help mitigate barriers to future e‐learning programmes. Originality/value – This paper further extends the body of theory on e‐learning and provides new insights into the barriers of e‐learning.

Journal

Interactive Technology and Smart Education – Emerald Publishing

Published: Apr 13, 2010

Keywords: E‐learning; Employee development; Communication technologies; Training methods; United Kingdom

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