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Evaluation of library Web sites: the Danish case

Evaluation of library Web sites: the Danish case This paper presents the major findings from the project “Development of new methods for evaluation of library Web sites on the World Wide Web”. The report includes a brief examination and discussion of quality applied to Web sites in general and concerning library Web sites in particular. Findings from a few empirical surveys are presented. A new list of quality criteria for evaluation of academic libraries is compiled. The list is tested on three Danish academic libraries. Finally, a revised list of criteria is applied to twelve major Danish academic libraries. The findings include the panellists’ scores and their verbal comments. The main conclusion is that the Web sites of the Danish academic libraries in question are above average compared with Web sites in general. They do not, however, come up to expectations as virtual expressions of the quality levels of the libraries. This situation can only be improved if the libraries allocate the necessary resources regarding updating and development of the Web sites. This should be done on the basis of regular user studies and comparative evaluations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Electronic Library Emerald Publishing

Evaluation of library Web sites: the Danish case

The Electronic Library , Volume 17 (2): 5 – Apr 1, 1999

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References (15)

Publisher
Emerald Publishing
Copyright
Copyright © 1999 MCB UP Ltd. All rights reserved.
ISSN
0264-0473
DOI
10.1108/02640479910329527
Publisher site
See Article on Publisher Site

Abstract

This paper presents the major findings from the project “Development of new methods for evaluation of library Web sites on the World Wide Web”. The report includes a brief examination and discussion of quality applied to Web sites in general and concerning library Web sites in particular. Findings from a few empirical surveys are presented. A new list of quality criteria for evaluation of academic libraries is compiled. The list is tested on three Danish academic libraries. Finally, a revised list of criteria is applied to twelve major Danish academic libraries. The findings include the panellists’ scores and their verbal comments. The main conclusion is that the Web sites of the Danish academic libraries in question are above average compared with Web sites in general. They do not, however, come up to expectations as virtual expressions of the quality levels of the libraries. This situation can only be improved if the libraries allocate the necessary resources regarding updating and development of the Web sites. This should be done on the basis of regular user studies and comparative evaluations.

Journal

The Electronic LibraryEmerald Publishing

Published: Apr 1, 1999

Keywords: Academic libraries; Web sites; Evaluation; Denmark; Design

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