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Purpose – The purpose of this paper is to provide a review of the development of practice and application of standards in Estonian research libraries. Design/methdology/approach – The paper describes the following themes: evaluation of library performance; library performance measures: impact and outcome; and current developments in Estonia. Findings – The research in this field needs to be improved, completed and developed on the national level in the following directions: implementation of internationally approved relevant research methods; the choice of methodology and tools appropriate for different library types; continuation of standardisation considering the electronic library evaluation; preparation of guidelines for the usage of indicators and their interpretation on the national level; development of data processing for research needs. Originality/value – The paper offers insights into the current developments in library performance in Estonia.
Performance Measurement and Metrics – Emerald Publishing
Published: Sep 1, 2006
Keywords: Performance measures; Libraries; Information services; Estonia
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