Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/evaluating-the-kindle-dx-e-book-reader-results-from-amazon-com-X0hyHgYWWe
References (14)
-
10.1108/02640470510582709
-
S. Ward, Robert Freeman, J. Nixon (2015)
E-Books in Academic Libraries: Stepping up to the Challenge -
D. Clark, Susie Goodwin, Todd Samuelson, C. Coker (2008)
A qualitative assessment of the Kindle e‐book reader: results from initial focus groupsPerformance Measurement and Metrics, 9
-
L. Bennett, M. Landoni
E‐books in academic libraries -
Apple Corporation
Apple Sells Three Million iPads in 80 Days -
E. Anderson (1998)
Customer Satisfaction and Word of MouthJournal of Service Research, 1
-
J. Corbeil, Maria Valdes-Corbeil (2007)
Are You Ready for Mobile LearningEducause Quarterly, 30
-
T. Hillesund, J. Noring (2006)
Digital Libraries and the Need for a Universal Digital Publication FormatJournal of Electronic Publishing, 9
-
10.1509/jmkr.43.3.345
-
Chrysanthos Dellarocas (2004)
Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and FirmseBusiness & eCommerce
-
10.1287/mnsc.1060.0567
-
N.A. Allmang, S.M. Bruss
What customers want from Kindle DX books -
(2006)
The Effect of Word of Mouth on Sales: Online Book Reviews -
10.1504/IJMLO.2008.018717
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1467-8047
- DOI
- 10.1108/14678041111149318
- Publisher site
- See Article on Publisher Site
Abstract
Purpose – This paper aims to evaluate initial user perceptions and use of Amazon's Kindle DX e‐book reader. Design/methodology/approach – The web crawler software LocoySpider was first applied to extract the Kindle DX customer reviews from Amazon web site, then 100 records randomly selected from the 1,358 customer reviews were analyzed with QSR NVIVO 8 software to code the pros and cons of the Kindle DX. Findings – Data analysis indicates that Kindle DX is a great e‐book device. However, customers expressed their requirements for the next generation Kindle e‐book reader. Originality/value – This is one of the first research papers of its kind to collect customer reviews of the Amazon Kindle DX with web crawler software and use NVivo 8 qualitative data analysis software to explore user perceptions of the Kindle DX e‐book reader.
Journal
Performance Measurement and Metrics – Emerald Publishing
Published: Jul 5, 2011
Keywords: E‐books; Individual perception; E‐ink; E‐book readers; Online customer reviews