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European academic libraries Key Performance Indicators (KPI)

European academic libraries Key Performance Indicators (KPI) The French academic libraries directors association (ADBU) launched and updated a European comparative study on Key Performance Indicators (KPI) in Academic Libraries over the 2013–2017 period. The purpose of this paper is to briefly present the ADBU initiative; its main focus is how to use these figures to ground decision making process, notably so as to better assess the contribution of libraries in student success or research performance.Design/methodology/approachAs universities and academic libraries are facing research evolutions and teaching/learning new models, a strong increase in students’ number is observed everywhere in Europe. This trend will most probably continue in the coming years and the pressure on academic libraries will grow. That is why the French ADBU took the initiative to launch a European comparative study on key and performance indicators in Academic Libraries over the 2013–2016 period. Data were updated in 2019, covering 2017 figures and including additional countries.FindingsThanks to the European partners and the help of a consultant firm, the first observations were updated with the 2017 figures and the country scope grew broader. Libraries buildings and equipment, space and seats per student, opening days and hours, frequentation rate, library services, users training, staff per student/documentary budgets/total expenditure, staff training, documentation loans/consultation/downloads: these KPI are gathered and can be compared in both relative and absolute value.Originality/valueThe ADBU initiative is unique, results are widely shared. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

European academic libraries Key Performance Indicators (KPI)

Swiatek, Cecile
Performance Measurement and Metrics , Volume 20 (3): 16 – Dec 3, 2019
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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1467-8047
DOI
10.1108/pmm-08-2019-0041
Publisher site
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Abstract

The French academic libraries directors association (ADBU) launched and updated a European comparative study on Key Performance Indicators (KPI) in Academic Libraries over the 2013–2017 period. The purpose of this paper is to briefly present the ADBU initiative; its main focus is how to use these figures to ground decision making process, notably so as to better assess the contribution of libraries in student success or research performance.Design/methodology/approachAs universities and academic libraries are facing research evolutions and teaching/learning new models, a strong increase in students’ number is observed everywhere in Europe. This trend will most probably continue in the coming years and the pressure on academic libraries will grow. That is why the French ADBU took the initiative to launch a European comparative study on key and performance indicators in Academic Libraries over the 2013–2016 period. Data were updated in 2019, covering 2017 figures and including additional countries.FindingsThanks to the European partners and the help of a consultant firm, the first observations were updated with the 2017 figures and the country scope grew broader. Libraries buildings and equipment, space and seats per student, opening days and hours, frequentation rate, library services, users training, staff per student/documentary budgets/total expenditure, staff training, documentation loans/consultation/downloads: these KPI are gathered and can be compared in both relative and absolute value.Originality/valueThe ADBU initiative is unique, results are widely shared.

Journal

Performance Measurement and Metrics – Emerald Publishing

Published: Dec 3, 2019

Keywords: Decision making; Value; Impact; Academic libraries; ADBU; Perfomance indicators

References

  • Academic libraries – key performance indicators, an ADBU comparative study (2013-2016)
  • Academic libraries – key performance indicators, an ADBU comparative key summary (2013-2016)
  • Horizon Europe – the next research and innovation framework programme
  • Horizon Europe will connect the public to European science
    Moedas, C.