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Erratum

Erratum This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/07363769110035009. When citing the article, please cite: Jerry Plymire, (1991) “Complaints as opportunities”, Journal of Consumer Marketing, Vol. 8 Iss: 2, pp. 39 - 43. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Services Marketing Emerald Publishing

Erratum

Journal of Services Marketing , Volume 5 (1): 5 – Jan 1, 1991
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0887-6045
DOI
10.1108/EUM0000000002528
Publisher site
See Article on Publisher Site

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/07363769110035009. When citing the article, please cite: Jerry Plymire, (1991) “Complaints as opportunities”, Journal of Consumer Marketing, Vol. 8 Iss: 2, pp. 39 - 43.

Journal

Journal of Services Marketing – Emerald Publishing

Published: Jan 1, 1991

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