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Erratum

Erratum This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb008139. When citing the article, please cite: Mary C. Gilly, Richard W. Hansen, (1985), ―CONSUMER COMPLAINT HANDLING AS A STRATEGIC MARKETING TOOL‖, Journal of Consumer Marketing, Vol. 2 Iss: 4, pp. 5 - 16. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Product & Brand Management Emerald Publishing

Erratum

Journal of Product & Brand Management , Volume 1 (3): 12 – Mar 1, 1992
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1061-0421
DOI
10.1108/10610429210036816
Publisher site
See Article on Publisher Site

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb008139. When citing the article, please cite: Mary C. Gilly, Richard W. Hansen, (1985), ―CONSUMER COMPLAINT HANDLING AS A STRATEGIC MARKETING TOOL‖, Journal of Consumer Marketing, Vol. 2 Iss: 4, pp. 5 - 16.

Journal

Journal of Product & Brand Management – Emerald Publishing

Published: Mar 1, 1992

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