ERP architectural/operational alignment for order‐processing performance

ERP architectural/operational alignment for order‐processing performance The selection of an appropriate enterprise resource planning (ERP) solution remains a complicated task. Since the fundamental role of an ERP solution is to support corporate operations, a key consideration is its alignment with the process requirements of the firm. This work is an investigation into the impact that this alignment has on perceived operational performance. Data are collected using a survey administered to representatives of the machine manufacturing industry. The findings suggest that the alignment of ERP solutions with operational needs is crucial to perceived ability to deliver orders on time and to general satisfaction with the ERP solution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Operations & Production Management Emerald Publishing

ERP architectural/operational alignment for order‐processing performance

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0144-3577
DOI
10.1108/01443570410511013
Publisher site
See Article on Publisher Site

Abstract

The selection of an appropriate enterprise resource planning (ERP) solution remains a complicated task. Since the fundamental role of an ERP solution is to support corporate operations, a key consideration is its alignment with the process requirements of the firm. This work is an investigation into the impact that this alignment has on perceived operational performance. Data are collected using a survey administered to representatives of the machine manufacturing industry. The findings suggest that the alignment of ERP solutions with operational needs is crucial to perceived ability to deliver orders on time and to general satisfaction with the ERP solution.

Journal

International Journal of Operations & Production ManagementEmerald Publishing

Published: Jan 1, 2004

Keywords: Order‐processing; Strategic alignment; Strategic management; Business process re‐engineering

References

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