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Reviews the development of environmental management, with specific reference to its effects on service industries in general and the hospitality industry specifically. The impact of environmental management on the hospitality industry was tested using a postal survey of hotel managers. The likely effects of environmental management on the hotel were determined.
International Journal of Contemporary Hospitality Management – Emerald Publishing
Published: Nov 1, 1995
Keywords: Environmental impact; Environmental management; Green issues; Hotels; Service industries; Strategy
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