Enabling the roving reference librarian: wireless access with tablet PCs

Enabling the roving reference librarian: wireless access with tablet PCs While many academic libraries are reporting fewer reference interactions, gate counts are not dropping at the same rate. To many students, asking questions is taking a risk that they will appear unknowledgeable. Librarians have branched out to find new ways to communicate with these students. This article describes the creation and testing of a roving reference strategy at the Texas A&M University Libraries that sought to re‐establish the face‐to‐face element by going directly to the student. Tablet PC technology was evaluated and utilized as a means to equip the librarians with the necessary electronic access as they roved in student study areas. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Reference Services Review Emerald Publishing

Enabling the roving reference librarian: wireless access with tablet PCs

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0090-7324
DOI
10.1108/00907320410553650
Publisher site
See Article on Publisher Site

Abstract

While many academic libraries are reporting fewer reference interactions, gate counts are not dropping at the same rate. To many students, asking questions is taking a risk that they will appear unknowledgeable. Librarians have branched out to find new ways to communicate with these students. This article describes the creation and testing of a roving reference strategy at the Texas A&M University Libraries that sought to re‐establish the face‐to‐face element by going directly to the student. Tablet PC technology was evaluated and utilized as a means to equip the librarians with the necessary electronic access as they roved in student study areas.

Journal

Reference Services ReviewEmerald Publishing

Published: Sep 1, 2004

Keywords: Academic libraries; Reference services; Librarians; Students

References

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