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Empowering users with a new online catalog

Empowering users with a new online catalog In June 1998 Oakland University's library migrated to a new online catalog. In order to determine user acceptance of the new OPAC, students receiving library instruction were asked to complete an open-ended questionnaire eliciting comments on their likes, dislikes and online catalog preference. From the data collected, a second questionnaire was designed and distributed that focused on specific features of the new catalog identified in the first survey. Results indicated that users overwhelmingly preferred the new OPAC and found it easy to use; however, they experienced some difficulty using special features like truncation. The most popular feature of the new catalog was its remote access capability. Second-generation OPACs possess features - such as electronic reserves capabilities and hypertext links - that are beginning to simplify the search process; but they have not yet developed into the intuitive, comprehensive systems that can empower users to seek information in new ways. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Library Hi Tech Emerald Publishing

Empowering users with a new online catalog

Library Hi Tech , Volume 18 (2): 12 – Jun 1, 2000

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0737-8831
DOI
10.1108/07378830010333464
Publisher site
See Article on Publisher Site

Abstract

In June 1998 Oakland University's library migrated to a new online catalog. In order to determine user acceptance of the new OPAC, students receiving library instruction were asked to complete an open-ended questionnaire eliciting comments on their likes, dislikes and online catalog preference. From the data collected, a second questionnaire was designed and distributed that focused on specific features of the new catalog identified in the first survey. Results indicated that users overwhelmingly preferred the new OPAC and found it easy to use; however, they experienced some difficulty using special features like truncation. The most popular feature of the new catalog was its remote access capability. Second-generation OPACs possess features - such as electronic reserves capabilities and hypertext links - that are beginning to simplify the search process; but they have not yet developed into the intuitive, comprehensive systems that can empower users to seek information in new ways.

Journal

Library Hi TechEmerald Publishing

Published: Jun 1, 2000

Keywords: Libraries; Methods; Information retrieval; Attitude surveys; Questionnaires

References