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Employee satisfaction with the built environment of a software development company

Employee satisfaction with the built environment of a software development company The raised competitiveness among technology companies, especially for being able to work with markets physically distant from their final consumer, makes it important to know the employee’s perception about the built environment since the physical workspaces influence productivity. This paper aims to analyze the attributes and dimensions of the built environment of a development software company that most impact the employee’s satisfaction through their perception. It allows the company to identify the strengths and weaknesses of the built environment, enhancing the employee’s satisfaction, productivity and, consequently, the company revenues.Design/methodology/approachThis research applied a survey by the drop off method and analyzed data through confirmatory factor analysis and multiple linear regression. Therefore, these methods explain how the attributes behave in each theoretical dimension and evaluate the relation between the dependent and independent dimensions.FindingsThe theoretical result of this research concerns the employee’s satisfaction with the built environment of a software development company. Overall, employee satisfaction is related to the dimensions of functionality, appearance and personal relationships, not being significant aspects of configuration. On the other hand, the employee’s overall satisfaction with the built environment is related to the functional dimension.Research limitations/implicationsThis research limitation is related to the size of the sample, which is a pre-determined and fixed population: all the company’s employees.Originality/valuePerceived quality applied to a work environment of a software development company. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Facilities Emerald Publishing

Employee satisfaction with the built environment of a software development company

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0263-2772
DOI
10.1108/f-08-2020-0103
Publisher site
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Abstract

The raised competitiveness among technology companies, especially for being able to work with markets physically distant from their final consumer, makes it important to know the employee’s perception about the built environment since the physical workspaces influence productivity. This paper aims to analyze the attributes and dimensions of the built environment of a development software company that most impact the employee’s satisfaction through their perception. It allows the company to identify the strengths and weaknesses of the built environment, enhancing the employee’s satisfaction, productivity and, consequently, the company revenues.Design/methodology/approachThis research applied a survey by the drop off method and analyzed data through confirmatory factor analysis and multiple linear regression. Therefore, these methods explain how the attributes behave in each theoretical dimension and evaluate the relation between the dependent and independent dimensions.FindingsThe theoretical result of this research concerns the employee’s satisfaction with the built environment of a software development company. Overall, employee satisfaction is related to the dimensions of functionality, appearance and personal relationships, not being significant aspects of configuration. On the other hand, the employee’s overall satisfaction with the built environment is related to the functional dimension.Research limitations/implicationsThis research limitation is related to the size of the sample, which is a pre-determined and fixed population: all the company’s employees.Originality/valuePerceived quality applied to a work environment of a software development company.

Journal

Facilities – Emerald Publishing

Published: Dec 4, 2020

Keywords: Workplace; Satisfaction; Built environment; Multiple linear regression; Post occupancy evaluation; Linear multiple regression; Factorial analysis

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