Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Employee involvement: opening the diversity Pandora’s Box?

Employee involvement: opening the diversity Pandora’s Box? Recent studies have found that initiatives relying on the participation and development of employees, such as TQM, can struggle if different kinds of employees are not involved equally. For instance, part‐time workers, administrative or shift staff often receive less training and communication on company performance levels than full‐time permanent, professional or senior staff. This article analyses research conducted with 14 organisations across eight European Union Member States. It finds that employee involvement, particularly the promotion of teamwork and use of staff experience and creativity frequently highlights the diversity between staff. In spite of this, firms have been slow to develop the skills and capabilities to manage diversity in a positive way. A change in the approach of management is needed to ensure diversity does not damage the improvement process. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Personnel Review Emerald Publishing

Employee involvement: opening the diversity Pandora’s Box?

Gillian Shapiro
Personnel Review , Volume 29 (3): 20 – Jun 1, 2000
Download PDF
20 pages

Loading next page...
 
/lp/emerald-publishing/employee-involvement-opening-the-diversity-pandora-s-box-EL6Bvl5r3R
Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0048-3486
DOI
10.1108/00483480010324661
Publisher site
See Article on Publisher Site

Abstract

Recent studies have found that initiatives relying on the participation and development of employees, such as TQM, can struggle if different kinds of employees are not involved equally. For instance, part‐time workers, administrative or shift staff often receive less training and communication on company performance levels than full‐time permanent, professional or senior staff. This article analyses research conducted with 14 organisations across eight European Union Member States. It finds that employee involvement, particularly the promotion of teamwork and use of staff experience and creativity frequently highlights the diversity between staff. In spite of this, firms have been slow to develop the skills and capabilities to manage diversity in a positive way. A change in the approach of management is needed to ensure diversity does not damage the improvement process.

Journal

Personnel Review – Emerald Publishing

Published: Jun 1, 2000

Keywords: Organizational change; Equal opportunities; Workforce; Human resource management; Participation; Creativity

References

  • Employee involvement programmes improve corporate performance
    Ahlbrandt, R.; Leana, C.; Murrell, A
  • Successful Diversity Management Initiatives: A Blueprint for Planning and Implementation
    Arredondo, P
  • Human resource management: a European perspective
    Brewster, C.; Bournois, F
  • A fatal attraction? Strategic HRM and the business case for women’s progression at work
    Cassell, C
  • US WEST finds strength in diversity
    Caudron, S.
  • Diversity in Organizations
    Chemers, M.; Oskamp, S.; Costanzo, M
  • Men’s power in organizations: ‘equal opportunities’ interviews
    Cockburn, C
  • In the Way of Women: Men’s Resistance to Sex Equality in Organisations
    Cockburn, C
  • European Social Policy: A Way Forward for the Union
    Commission of the European Communities
  • Directorate‐General for Employment, Industrial Relations and Social Affairs, European Social Policy: Options for the Union
    Commission of the European Communities
  • An analysis of work specialization and organisationa level as dimensions of workforce diversity
    Cox, T.; Finlay, J
  • Quality is Free
    Crosby, P
  • Conceptualising Direct Participation
    Geary, J; Sisson, K
  • Classic Readings in Self‐Managing Teamwork
    Glaser, R
  • Competitive advantage through people? Human resource policies in firms introducing total quality management
    Godfrey, G; Wilkinson, A; Marchington, M.; Dale, B
  • The role of workplace flexibility in managing diversity
    Hall, D; Parker, V
  • In search of TQM
    Hill, S; Wilkinson, A
  • The Economics of Equal Opportunities
    Humphries, J; Rubery, J.
  • Managing Best Practice No. 47, Teamworking Involvement Gap
    Industrial Society
  • What is Total Quality Control? The Japanese Way
    Ishikawa, K
  • Diversity in the Workplace
    Jackson, S.
  • Quality of working life and total quality management
    James, G
  • TQM: Leadership for the quality transformation (Part 4)
    Johnson, R
  • Managing the Mosaic: Diversity in Action
    Kandola, R.; Fullerton, J.
  • All Teams Are Not Created Equal: How Employee Empowerment Really Works
    Ketchum, L; Trist, E
  • Managing employee involvement
    Lawler, E
  • Employee Involvement and Total Quality Management: Practices and Results in Fortune 1000 Companies
    Lawler, E.; Mohrman, S; Ledford, G. Jr
  • Employee involvement makes TQM work
    Lengnick‐Hall, M.; Heinrich, G; Middleton, E
  • Evolution of concept and practice in personnel management
    Mahoney, T; Deckop, J
  • Management development that values diversity
    Mandell, B.; Kohler‐Gray, S
  • New Developments in Employee Involvement
    Marchington, M; Goodman, J; Wilkinson, A; Ackers, P.
  • Women Managers: Travellers in a Male World
    Marshall, J.
  • Best Companies for Women: Britain’s Top Employers
    McGwire, S
  • Searching for common threads: understanding the multiple effects of diversity in organisational groups
    Milliken, F.; Martins, L
  • Images of Organisation
    Morgan, G
  • Discrimination against women in management: going, going, gone?
    Northcraft, G.B
  • The Oxford English Reference Dictionary
    Persall, J; Trumble, B
  • Competitive Advantage Through People
    Pfeffer, J
  • International Human Resource Management
    Price Waterhouse‐Cranfield
  • Equal opportunities as an ethical issue
    Rennie, S.
  • Empowerment, the cornerstone of quality: empowering management in innovative organizations in the 1990s
    Ripley, R; Ripley, M.
  • From Equality to Diversity: A Business Case for Equal Opportunities
    Ross, R; Schneider, R
  • Equality driven total quality
    Shapiro, G; Austin, S
  • Equality and quality: identifying strategies for bridging the TQM involvement gap
    Shapiro, G; Levy, P.
  • A gender analysis of the career progression of IT managers
    Shapiro, G.
  • Equality and quality: New moves for women and business
    Shapiro, G; Olgiati, E.; Valbjorn, L.
  • What quality initiatives are failing: the need to address the foundation of human motivation
    Steininger, D
  • Human Resource Management: A Critical Text
    Storey, J.
  • Managing diversity: a conceptual framework
    Thomas, R
  • Fitness for use? Barriers to full TQM in the UK
    Wilkinson, A; Witcher, B
  • Managing human resources for quality
    Wilkinson, A
  • Quality and the manager
    Wilkinson, A; Redman, T.; Snape, E.