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Employee engagement in the UK: meeting the challenge in the public sector

Employee engagement in the UK: meeting the challenge in the public sector Purpose – The paper draws from the ORC Putting it in Perspective Report , which annually presents the findings of employee research projects from a vast benchmarking database. This provides an insight into the key factors that influence employee engagement, with comparisons across different sectors. Design/methodology/approach – The paper describes some of the key findings from the 2007 Putting it in Perspective Report and offers suggestions as to how employee engagement can be improved. Findings – The key finding of the paper is that while employee engagement is stable in the UK overall, organizational pride and satisfaction levels are markedly lower in public sector organizations. Similarly employee loyalty in this sector is low, highlighting that there is work to be done for managers within this sector. Furthermore, the report has shown that engagement takes a hit across all sectors during times of change. Practical implications – A well‐crafted employee engagement survey enables an understanding of current levels of engagement. To improve employee engagement levels, and help combat the challenges of change management, the principles of say, stay and strive can act as a basis for assessing the level of employee engagement, whether through surveys or other means. Another key element for organizations to bear in mind is the “Employee Lifecycle”, which can be a useful tool for understanding the workforce. Originality/value – This paper provides an insight into the key factors that influence employee engagement, with comparisons across different sectors. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Development and Learning in Organizations Emerald Publishing

Employee engagement in the UK: meeting the challenge in the public sector

Kate Pritchard
Development and Learning in Organizations , Volume 22 (6): 3 – Oct 3, 2008
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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1477-7282
DOI
10.1108/14777280810910302
Publisher site
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Abstract

Purpose – The paper draws from the ORC Putting it in Perspective Report , which annually presents the findings of employee research projects from a vast benchmarking database. This provides an insight into the key factors that influence employee engagement, with comparisons across different sectors. Design/methodology/approach – The paper describes some of the key findings from the 2007 Putting it in Perspective Report and offers suggestions as to how employee engagement can be improved. Findings – The key finding of the paper is that while employee engagement is stable in the UK overall, organizational pride and satisfaction levels are markedly lower in public sector organizations. Similarly employee loyalty in this sector is low, highlighting that there is work to be done for managers within this sector. Furthermore, the report has shown that engagement takes a hit across all sectors during times of change. Practical implications – A well‐crafted employee engagement survey enables an understanding of current levels of engagement. To improve employee engagement levels, and help combat the challenges of change management, the principles of say, stay and strive can act as a basis for assessing the level of employee engagement, whether through surveys or other means. Another key element for organizations to bear in mind is the “Employee Lifecycle”, which can be a useful tool for understanding the workforce. Originality/value – This paper provides an insight into the key factors that influence employee engagement, with comparisons across different sectors.

Journal

Development and Learning in Organizations – Emerald Publishing

Published: Oct 3, 2008

Keywords: Employee involvement; Employees; Employee turnover; United Kingdom

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