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Empirical investigation of the relationship between organizational factors and organizational commitment in service organizations

Empirical investigation of the relationship between organizational factors and organizational... The purpose of this paper is to investigate the influence of organizational factors such as culture, leadership, structure and top management support on organizational commitment in Bangladeshi service sector.Design/methodology/approachThis study is based on empirical findings administered on 217 managerial personnel in the service organizations based in Bangladesh.FindingsFindings of this study reveal that among the variables that are hypothesized in this study; team orientation, stability, transformational leadership, transactional leadership, decentralization, formalization and top management support have an influence on organizational commitment.Research limitations/implicationsThis study has identified and integrated factors that can influence organizational commitment in Bangladeshi service sector. Larger sample size including multiple country or culture may bring more explanatory power, comparability and increased generalizability.Practical implicationsThe outcome of this study will help business managers to identify and understand the organizational factors that can influence organizational commitment.Originality/valueThis study extends current research on organizational commitment by identifying and integrating the organizational factors and providing a simplistic model for the relationship between organizational factors and organizational commitment in the context of Bangladeshi service organizations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Strategy and Management Emerald Publishing

Empirical investigation of the relationship between organizational factors and organizational commitment in service organizations

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1755-425X
DOI
10.1108/jsma-01-2018-0007
Publisher site
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Abstract

The purpose of this paper is to investigate the influence of organizational factors such as culture, leadership, structure and top management support on organizational commitment in Bangladeshi service sector.Design/methodology/approachThis study is based on empirical findings administered on 217 managerial personnel in the service organizations based in Bangladesh.FindingsFindings of this study reveal that among the variables that are hypothesized in this study; team orientation, stability, transformational leadership, transactional leadership, decentralization, formalization and top management support have an influence on organizational commitment.Research limitations/implicationsThis study has identified and integrated factors that can influence organizational commitment in Bangladeshi service sector. Larger sample size including multiple country or culture may bring more explanatory power, comparability and increased generalizability.Practical implicationsThe outcome of this study will help business managers to identify and understand the organizational factors that can influence organizational commitment.Originality/valueThis study extends current research on organizational commitment by identifying and integrating the organizational factors and providing a simplistic model for the relationship between organizational factors and organizational commitment in the context of Bangladeshi service organizations.

Journal

Journal of Strategy and Management – Emerald Publishing

Published: Aug 10, 2018

Keywords: Organizational culture; Bangladesh; Organizational commitment

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