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This article examines staff participation and involvement in Swiss public organisations that are undergoing major administrative change. Officially, the new public management reforms have the following objectives: more organisational autonomy; increased organisational flexibility and adaptability; more responsiveness; and greater productive capacity. All these objectives are intended to be attained, in part, by increasing staff participation and involvement. After evaluating some of the new public management projects the paper identifies a number of obstacles which are preventing the achievement of government objectives. The paper concludes that the reforms are producing contradictory expectations that may be undermining the achievement of the government reforms.
International Journal of Public Sector Management – Emerald Publishing
Published: Nov 1, 2003
Keywords: Public sector reform; Public companies; Service industries; Employees participation; Employees involvement; Switzerland
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