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Embedding a culture for continuous change

Embedding a culture for continuous change Profiles Patrick O’Sullivan, CEO of UK‐based insurer Eagle Star. Looks at how he brought about change in a company that was in poor condition financially, culturally and competitively. Cites, in an inset, the ‘Workout’ US system which O’Sullivan brought into Eagle Star, and which was a resounding success. Describes how 3,000 staff (40%) have participated (some more than once!) in the change process. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Antidote Emerald Publishing

Embedding a culture for continuous change

Kippenberger, T
The Antidote , Volume 5 (7): 5 – Dec 1, 2000
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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1363-8483
DOI
10.1108/EUM0000000006876
Publisher site
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Abstract

Profiles Patrick O’Sullivan, CEO of UK‐based insurer Eagle Star. Looks at how he brought about change in a company that was in poor condition financially, culturally and competitively. Cites, in an inset, the ‘Workout’ US system which O’Sullivan brought into Eagle Star, and which was a resounding success. Describes how 3,000 staff (40%) have participated (some more than once!) in the change process.

Journal

The Antidote – Emerald Publishing

Published: Dec 1, 2000

Keywords: Continuing development; Continuing professional development; Eagle Star

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