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Effect of smartphone aesthetic design on users' emotional reaction An empirical study

Effect of smartphone aesthetic design on users' emotional reaction An empirical study Purpose – This paper discusses the impact of aesthetic design of smartphones on users' emotional reactions and preferences towards the product. To this end, the paper presents a study that explores emotional reaction of males to varying aesthetic design of the BlackBerry and empirically evaluates their preferences for the BlackBerry in different colours and overlay patterns. The paper then presents the statistical results of the study in an innovative graphical representation. Design/methodology/approach – A quantitative and qualitative research design was used, including three types of data‐collection instruments (direct observations, rating scales, and interviews) to investigate if males have a stronger positive emotional reaction for visually treated BlackBerry Pearl devices over the original treatment (piano black) of the BlackBerry Pearl. A one‐way analysis of variance (ANOVA) was carried out with an independent within subjects variable “Pattern” with ten different levels (i.e. ten different visual treatments). Findings – The study indicates that varying the aesthetic design of the BlackBerry Pearl has an impact on emotional reaction of males. However, it was found that males in this population sample prefer the original, piano black treatment of the BlackBerry Pearl over the visually treated versions of the smartphone. Participants reported significantly higher scores for the original treatment of the smartphone, piano black (mean=5.5) than for other visual treatments such as skittles (mean=2.8). Originality/value – The paper gives an insight the mobile phone industry and the effect that phones have had on people, who see them as a fashion accessory, as well as a communicating tool. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Journal Emerald Publishing

Effect of smartphone aesthetic design on users' emotional reaction An empirical study

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1754-2731
DOI
10.1108/17542730810881339
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper discusses the impact of aesthetic design of smartphones on users' emotional reactions and preferences towards the product. To this end, the paper presents a study that explores emotional reaction of males to varying aesthetic design of the BlackBerry and empirically evaluates their preferences for the BlackBerry in different colours and overlay patterns. The paper then presents the statistical results of the study in an innovative graphical representation. Design/methodology/approach – A quantitative and qualitative research design was used, including three types of data‐collection instruments (direct observations, rating scales, and interviews) to investigate if males have a stronger positive emotional reaction for visually treated BlackBerry Pearl devices over the original treatment (piano black) of the BlackBerry Pearl. A one‐way analysis of variance (ANOVA) was carried out with an independent within subjects variable “Pattern” with ten different levels (i.e. ten different visual treatments). Findings – The study indicates that varying the aesthetic design of the BlackBerry Pearl has an impact on emotional reaction of males. However, it was found that males in this population sample prefer the original, piano black treatment of the BlackBerry Pearl over the visually treated versions of the smartphone. Participants reported significantly higher scores for the original treatment of the smartphone, piano black (mean=5.5) than for other visual treatments such as skittles (mean=2.8). Originality/value – The paper gives an insight the mobile phone industry and the effect that phones have had on people, who see them as a fashion accessory, as well as a communicating tool.

Journal

The TQM JournalEmerald Publishing

Published: Jun 13, 2008

Keywords: Mobile communication systems; Clothing and accessories; Product design; Consumer behaviour

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