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E.QUALITY @ BT…

E.QUALITY @ BT… Explains that an online ISO 9001 based management system has been developed using the Worldwide Web, a hypermedia system and part of the Internet. Subject matter is presented as an alphabetical list of linked encyclopaedia‐style entries. Numerous navigational techniques are available, and the system allows the user several different routes to particular information. ISO 9001 and Tickit cross‐references are incorporated, together with linked process diagrams, a topic‐based change log and electronic forms. The level of detail presented on screen may be controlled by users. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Training for Quality Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 1997 MCB UP Ltd. All rights reserved.
ISSN
0968-4875
DOI
10.1108/09684879710156504
Publisher site
See Article on Publisher Site

Abstract

Explains that an online ISO 9001 based management system has been developed using the Worldwide Web, a hypermedia system and part of the Internet. Subject matter is presented as an alphabetical list of linked encyclopaedia‐style entries. Numerous navigational techniques are available, and the system allows the user several different routes to particular information. ISO 9001 and Tickit cross‐references are incorporated, together with linked process diagrams, a topic‐based change log and electronic forms. The level of detail presented on screen may be controlled by users.

Journal

Training for QualityEmerald Publishing

Published: Mar 1, 1997

Keywords: British Telecom; Implementation; ISO 9000; Worldwide Web

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