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E‐government adoption in Europe at regional level

E‐government adoption in Europe at regional level Purpose – The aim of this investigation is to examine the level of adoption of e‐government at the regional level in Europe in terms of eight different categories addressing both services provided, internal capacity in terms of training and policies, and perceived barriers to e‐government. Design/methodology/approach – A survey approach was employed to achieve the overall aim of the study, based on existing survey instruments and informed by the requirements of policy makers. A survey of 1,021 municipalities across seven European regions was conducted in order to ascertain the development of e‐government. Findings – The findings suggest that despite e‐government being heavily promoted throughout the Europe, there is relatively little commonality across regions evident to date. The study identifies a number of areas for improvement within the eight categories investigated. Research limitations/implications – The desired minimum confidence level and confidence interval was not realised across all regions. It would be appropriate to conduct further investigations which include larger (non‐UK) administrative bodies in order that progress made by comparable organizations may be evaluated. Although the study includes results from municipalities in seven regions, it would be desirable to expand the scope of the investigation. Originality/value – The primary value of this paper lies in the size of the sample derived at regional rather than national level, the resulting data extending our understanding of the adoption of information and communication technologies within municipalities at regional level in Europe. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Transforming Government People Process and Policy Emerald Publishing

E‐government adoption in Europe at regional level

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References (16)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1750-6166
DOI
10.1108/17506160810862946
Publisher site
See Article on Publisher Site

Abstract

Purpose – The aim of this investigation is to examine the level of adoption of e‐government at the regional level in Europe in terms of eight different categories addressing both services provided, internal capacity in terms of training and policies, and perceived barriers to e‐government. Design/methodology/approach – A survey approach was employed to achieve the overall aim of the study, based on existing survey instruments and informed by the requirements of policy makers. A survey of 1,021 municipalities across seven European regions was conducted in order to ascertain the development of e‐government. Findings – The findings suggest that despite e‐government being heavily promoted throughout the Europe, there is relatively little commonality across regions evident to date. The study identifies a number of areas for improvement within the eight categories investigated. Research limitations/implications – The desired minimum confidence level and confidence interval was not realised across all regions. It would be appropriate to conduct further investigations which include larger (non‐UK) administrative bodies in order that progress made by comparable organizations may be evaluated. Although the study includes results from municipalities in seven regions, it would be desirable to expand the scope of the investigation. Originality/value – The primary value of this paper lies in the size of the sample derived at regional rather than national level, the resulting data extending our understanding of the adoption of information and communication technologies within municipalities at regional level in Europe.

Journal

Transforming Government People Process and Policy – Emerald Publishing

Published: Mar 21, 2008

Keywords: Communication technologies; Government; Europe

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