Points out that strategic managers already face enormous pressures to get everything right in terms of cost, quality, and customer satisfaction and supply chain issues. Suggests three steps for achieving a successful e‐business design: self‐diagnosis; reversing the value chain; and choosing a narrow focus. Concludes if e‐business is the way of the future, change is much more fundamental than that.
The Antidote – Emerald Publishing
Published: Dec 1, 1999
Keywords: Strategic management; Business development; Internet