A COQ model plays an important role in the total quality cost survey. Based on the methodology of continuous quality improvement, a dynamic COQ model for different quality level is developed in this paper. A quality level is defined by Six Sigma level that can be measured by two indicators. The relationships among the four major quality costs are analyzed. Finally, the curves of total quality costs for different quality level are presented.
Asian Journal on Quality – Emerald Publishing
Published: Apr 17, 2007
Keywords: Quality cost; Quality level; Six Sigma; COQ model
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