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This paper has been enriched by comments from three reviewers and the associate editor
- Publisher
- Emerald Publishing
- Copyright
- © Emerald Group Publishing Limited
- ISSN
- 1935-519X
- eISSN
- 1935-5181
- DOI
- 10.1108/19355181200700010
- Publisher site
- See Article on Publisher Site
Abstract
This paper describes the concept of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we argue that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and virtual team performance. Supporting literature, anecdotes, and case studies are used to discuss the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in the future.
Journal
American Journal of Business – Emerald Publishing
Published: Oct 28, 2007
Keywords: Mutual knowledge; Virtual teams; Team performance; Information sharing