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Do loose lips sink ships? The meaning, antecedents and consequences of rumour and gossip in organisations

Do loose lips sink ships? The meaning, antecedents and consequences of rumour and gossip in... This paper examines an important, albeit neglected aspect of communication in the workplace, namely, rumour and gossip in organisations. Drawing on literature from multiple disciplines the paper provides an analysis of the role played by rumour and gossip within organisations, including, but not limited to, its meaning, hidden reasons and its management. The paper discusses both antecedent and outcome variables that are associated with organisational rumour and gossip. It is contended that the different types of rumour and gossip serve different purposes which, in turn, result in a range of outcomes. Moreover, and in spite of the tendency to ascribe rumour and gossip as morally reprehensible, not all of these outcomes are shown to be harmful within organisations. The authors use this finding to argue that scholars and managers alike should avoid making negative judgements about rumour and gossip in all such cases. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Corporate Communications An International Journal Emerald Publishing

Do loose lips sink ships? The meaning, antecedents and consequences of rumour and gossip in organisations

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References (47)

Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1356-3289
DOI
10.1108/13563280410551114
Publisher site
See Article on Publisher Site

Abstract

This paper examines an important, albeit neglected aspect of communication in the workplace, namely, rumour and gossip in organisations. Drawing on literature from multiple disciplines the paper provides an analysis of the role played by rumour and gossip within organisations, including, but not limited to, its meaning, hidden reasons and its management. The paper discusses both antecedent and outcome variables that are associated with organisational rumour and gossip. It is contended that the different types of rumour and gossip serve different purposes which, in turn, result in a range of outcomes. Moreover, and in spite of the tendency to ascribe rumour and gossip as morally reprehensible, not all of these outcomes are shown to be harmful within organisations. The authors use this finding to argue that scholars and managers alike should avoid making negative judgements about rumour and gossip in all such cases.

Journal

Corporate Communications An International JournalEmerald Publishing

Published: Sep 1, 2004

Keywords: Employee behaviour; Smalltalk; Organizations; Personality; Factor analysis

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