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J.K. Walton
Blackpool
C. Lashley, B. Rowson
Developing Management Skills in Blackpool's Small Hotel Sector: A Research Report for England's North West Tourism Skills Network
J.K. Walton
Histories of Tourism
C. Lashley (2001)
Towards a theoretical understanding
D. Botterill (2001)
Social scientific ways of knowing hospitality
D. Airey, J. Tribe (2001)
Education for hospitality
J. Tribe (2002)
The philosophic practitionerAnnals of Tourism Research, 29
C. Lashley, B. Rowson (2002)
A franchise by any other name? Tenancy arrangements in the pub sectorInternational Journal of Hospitality Management, 21
P. Slattery (2002)
Finding the hospitality industry.Journal of Hospitality Leisure Sport & Tourism Education, 1
P. Lynch, D. Macwhannell (2001)
Home and commercialized hospitality
J.K. Walton
Fish and Chips and the British Working Class
C. Lashley, S. Watson
Contemporary hospitality research: human resource management
J.G. Molz
Cosmopolitans on the couch: mobilising hospitality and the internet
M. Rosello (2001)
Postcolonial Hospitality: The Immigrant as Guest
Rhodri Thomas, C. Lashley, B. Rowson, Y. Xie, S. Jameson, A. Eaglen, G. Lincoln, D. Parsons (2000)
The national survey of small tourism and hospitality firms: 2000, skills demands and training practices
A. Warde, L. Martens
Dinning Out
D. Schoen (1983)
The Reflective Practitioner
D. Getz, J. Carlsen, A. Morrison (2004)
The Family Business in Tourism and Hospitality
C. Lashley, A. Morrison (2002)
In Search of Hospitality: Theoretical Perspectives and DebatesInternational Journal of Contemporary Hospitality Management, 14
G. Hage
Nomadic hospitality and the gift of rest
P. Lynch (2005)
Reflections on the home setting in hospitalityJournal of Hospitality and Tourism Management, 12
F. Garcia, P. Crang
Hospitality, the city, and café culture: cosmopolitanism, conviviality and contemplation in Chueca, Madrid
J. Walton (1984)
The English seaside resort. A social history 1750-1914.
A. Morrison, G. O'Mahoney (2002)
Hospitality: A liberal introductionJournal of Hospitality and Tourism Management, 9
C. Lashley, A. Morrison (2003)
Hospitality as a 'commercial friendship'.Hospitality Review, 5
B. O'Mahony
Social and domestic forces in commercial hospitality provision: a view from Australia
C. Lashley, A. Morrison, Sandie Randall (2004)
More than a service encounter? Insights into the emotions of hospitality through special meal occasionsJournal of Hospitality and Tourism Management, 12
Robert Donnelley (1988)
The Family BusinessFamily Business Review, 1
B. O'Mahony
Hospitality industry in cultural assimilation: a case study from colonial Australia
A. Morrison (2002)
Hospitality research: a pause for reflectionInternational Journal of Tourism Research, 4
E. Telfer
Food for Thought
B. Brotherton (2002)
Finding the Hospitality Industry (A Response to Paul Slattery), 1
R. Lucas (2004)
Employment Relations in the Hospitality and Tourism Industries
Sandie Randall (2001)
Mediated meanings of hospitality: television personality food programmes
J. Walton (2000)
The British Seaside: Holidays and Resorts in the Twentieth Century
Jon Simons (2005)
Contemporary Critical Theorists: from Lacan to Said
C. Lashley (2004)
Escaping the tyranny of relevance: Some reflections on hospitality management education
E. Telfer (2001)
The philosophy of hospitableness
Mark Mitchell, A. Fox (1975)
Beyond Contract: Work, Power and Trust RelationsBritish Journal of Sociology, 26
T. Selwyn (2001)
An Anthropology of Hospitality
M. Robinson, P. Lynch (2007)
Hospitality through poetry: control, fake solidarity, and breakdownInternational Journal of Culture, Tourism and Hospitality Research, 1
G. Ritzer
The MacDonaldization of Society
Stuart Sim, B. Loon (1997)
Introducing Critical Theory
B. Brotherton, R. Wood (2001)
Hospitality and hospitality management
Purpose – This discussion paper aims to provide an introduction to revised ways of understanding and approaching the study of hospitality. Design/methodology/approach – In addition to the consideration of hospitality from an array of social science and arts perspectives, the paper advocates an engagement with critical studies tools and concepts. These perspectives allow the study of hospitality which is critical to the deconstruction of meanings of hospitality, and to present an array of insights which better inform visions of the subject. Findings – The paper discusses the importance of critical thinking and outlines three philosophical positions relating to the study of hospitality and hospitality organisations. It suggests that too much academic research appears managerial in focus and is weakened by the lack of critical ways of thinking about hospitality. In particular, the paper goes on to highlight recent developments in hospitality research which are informed by different social science perspectives. Research limitations/implications – The study is based on a literature review though informed by a number of research projects. Future research projects picking up on the interplay between cultural, domestic and commercial hospitality contexts are major implications of this paper. Practical implications – The paper implies that commercial and educational hospitality practice would be better informed by both critical perspectives and reference to a number of social science and arts perspectives on hospitality. Competitive business strategies based on customer quality experiences will in future need to be informed by these perspectives. Originality/value – This paper provides a unique overview of hospitality informed both by hospitality research for careers in hospitality and the study of hospitality as a social interaction. As such it has value to both industry practitioners and to academics interested in studying hospitality and hospitableness.
International Journal of Culture Tourism and Hospitality Research – Emerald Publishing
Published: Aug 14, 2007
Keywords: Hospitality services; Society; Hospitality management
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