Describes how dialogue is increasingly used as a transformational tool ‐ in communication, relationships, performance and organizational development. Reports on how it works with reference to a department in a public sector organization, where key issues and needs that need to be addressed were revealed, which will hopefully lead to a new strategy for success.
Management Development Review – Emerald Publishing
Published: Jun 1, 1996
Keywords: Employee communications; Internal communications; Organizational effectiveness; Organizational performance
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